Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
We are looking for an Omnichannel Senior Project Manager to support the evolution of LOEWE’s omnichannel ecosystem, helping us deliver seamless customer experiences across stores, digital channels, and services. This role sits at the heart of our Retail Transformation & Omnichannel team, ensuring initiatives are well structured, coordinated, and successfully rolled out across markets.
Your role will be:

Lead and coordinate omnichannel initiatives from early scoping through delivery, rollout, stabilization, and continuous improvement.
Structure project plans, priorities, governance routines, and ways of working across business and technology teams.
Act as the central coordination point between Retail Operations, Supply Chain, Digital, Finance, IT, regional teams, and external partners.
Drive alignment on scope, timelines, priorities, risks, dependencies, and decision-making across multiple workstreams.




Support the definition, documentation, and follow-up of business requirements, operational processes and user needs.
Coordinate User Acceptance Testing (UAT), launch readiness activities, rollout planning, and post-launch follow-up.
Support the adoption of new omnichannel services, tools, and capabilities across regions and markets.
Monitor project performance, risks, issues, and operational pain points, providing clear visibility and escalation when required.
Facilitate governance meetings, decision tracking, stakeholder communication, and project reporting.
Document omnichannel processes, services, system interactions, and key business flows to support scalability and knowledge transfer.
Contribute to the continuous improvement and simplification of cross‑channel retail processes and customer journeys.

What is important for the role:

5+ years of experience in project management within complex,

📌 Omnichannel Senior Project Manager (Madrid)
🏢 Loewe
📍 Madrid