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Alter Domus is seeking a skilled and proactive Microsoft 365 Specialist (System Engineer) to join our Global IT Operations team. This role is essential in ensuring the effective deployment, management, and security of our Microsoft 365 environment. You will also engage with key stakeholders and leverage your technical expertise to enhance end user experience.
Key Responsibilities
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- Manage and support the Microsoft 365 environment, including Exchange Online, Intune, SharePoint, Defender, Entra ID and Teams.
- Collaborate with cross-functional teams to integrate Microsoft 365 solutions with existing systems and workflows, enhancing overall operational efficiency.
- Oversee the procurement, allocation and management of Microsoft 365 licenses, ensuring compliance with licensing agreements and optimizing license usage across the organization.
- Implement and maintain security protocols and best practices (CIS)
to protect sensitive data within the Microsoft ecosystem, including user access controls, data loss prevention, and threat protection measures.
- Monitor system performance and security incidents, generating reports and insights to inform decision-making and improve service delivery.
- Deliver technical support and training to the Level 1 and Level 2 teams.
- Stay updated on the latest Microsoft 365 features and security trends, recommending enhancements and upgrades to improve functionality and security posture.
Documentation and Technical Expertise
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- Develop and maintain comprehensive documentation that supports end user operations, including guides for troubleshooting common issues, step-by-step instructions and best practices.
- Advanced expertise in mail flow, hybrid configurations, transport rules, connectors and accepted domains. Strong troubleshooting: message trace, header ana
📌 System Engineer (Madrid)
🏢 Alter Domus
📍 Madrid
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