About the job Norwegian Customer Support Representative, BenalmadenaJoin a dynamic team as a Customer Support Representative in the stunning coastal town of Benalmádena, Spain. With sea views, a laid-back Mediterranean lifestyle, and a vibrant community, this is more than just a job; it's a lifestyle upgrade
Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.
Why Benalmádena is Calling You:
- Sunny Lifestyle: Enjoy the Mediterranean climate and explore the beaches, marinas, and culture of this beautiful Andalusian town.
- Hybrid Flexibility: Once you've settled in, enjoy the flexibility of working remotely one day a week after just six months.
- Career Growth: Be part of a dynamic and creative team with opportunities to grow, while delivering top-tier support for customers.
Your Day-to-Day Responsibilities:
- First Point of Contact: Assist Norwegian-speaking customers via phone and email, handling inquiries and resolving issues with ease.
- Resolve Issues Efficiently:
Address customer concerns quickly, ensuring satisfaction and maintaining high service standards.
- Problem-Solving: Use your excellent communication and problem-solving skills to resolve complaints and escalate complex issues when necessary.
- Customer Advocacy: Be the trusted voice that ensures every customer interaction results in positive outcomes.
What You Bring to the Table:
- Fluency in Norwegian (both oral and written) and a good command of English (minimum B2 level).
- Customer Service Experience: Previous experience in customer support or service is a bonus.
- Banking/Finance Knowledge: Experience from the banking or credit sector in the Nordics is highly valued.
- Calm Under Pressure: You’re resourceful, resilient, and able to maintain composure in challenging situations.
- Tech-Savvy: Fast learner who adapts quickly to new systems and tools.
- Integrity Matters: A clean credit record is a must, as