Pay Xpert is a pioneer in omnichannel payments and a subsidiary of the Société Générale group.¿Es usted el candidato adecuado para esta ocasión? Asegúrese de leer la descripción completa a continuación.We serve a diverse array of local and international brands both online and in-store, spanning various sectors.At the heart of our vision is the creation of a payment ecosystem that fosters an inclusive commerce experience for all.We have developed services that focus on revenue optimisation, performance enhancement, fraud prevention, and seamless payment orchestration.Our expertise extends to cross-border payments and alternative payment methods such as Alipay+ and We Chat Pay.Furthermore, our solutions are designed with accessibility in mind, offering features that cater to the visually impaired, ensuring everyone can engage in the modern commerce landscape.The Technical Customer Support Manager is responsible for leading and developing a multi-level customer support function within a fast-paced,



technology-driven environment.The role ensures effective handling of customer incidents, supports reliable system performance, and contributes to a consistent and high-quality service experience across the customer lifecycle.Combining operational leadership with strong technical understanding, the position requires the ability to engage in technical troubleshooting when needed, interpret integration behaviour, and support teams in resolving complex issues.Working closely with cross-functional stakeholders, the role plays a key part in strengthening processes, improving service delivery, and building scalable support capabilities aligned with business growth.Key Responsibilities Lead and develop a multi-level customer support function, ensuring effective collaboration across frontline and technical support teams Oversee the resolution of customer incidents, ensuring issues are handled efficiently, prioritised appropriately, and escalated when required Act as a senior poin

📌 Technical customer support manager (Arenas de Iguña)
🏢 Payxpert
📍 Arenas de Iguña