Business Process Manager – eCommerce & ERP Integration
The Business Process Manager is responsible for defining, harmonizing, and governing end-to-end business processes related to the integration of a global eCommerce platform with multiple ERP systems.
The role acts as a bridge between business stakeholders and IT teams, ensuring scalable, compliant, and high-quality integrations.
Key Responsibilities
Integration & Solution Alignment
Translate business requirements into process and data models Collaborate with integration and technical teams to ensure proper implementation Validate integration flows, including: Orders, payments, invoicing Product, pricing, and promotions Inventory and availability Customer and master data Order fulfillment tracking Ensure consistency in integration standards and data models Stakeholder & Requirements Management
Act as the main interface between business and IT teams Facilitate workshops to gather and prioritize requirements Manage scope, dependencies, and change requests Governance, Quality & Compliance




Define and enforce process and integration governance Ensure compliance with financial, tax, and data regulations Define acceptance criteria and support testing phases (SIT/UAT) Maintain up-to-date documentation Continuous Improvement & Operations
Monitor process performance and KPIs (accuracy, lead time, error rates) Identify automation and optimization opportunities Support incident and problem management Drive continuous improvement initiatives Required Skills
Business & Process Skills
Strong understanding of end-to-end eCommerce processes Ability to balance integral standards with local needs Analytical and problem-solving skills Technical Knowledge
Understanding of integration concepts: APIs, REST/SOAP, middleware Knowledge of ERP systems (SAP or similar) Ability to work with technical teams without being a developer Communication & Collaboration
Strong communication and facilitation skills Ability to work with cross-functional

📌 Business Process Manager – eCommerce (Barcelona)
🏢 Approach People Recruitment
📍 Barcelona