Strobbo, part of Protime and the SD Worx group, is a fast‑growing SaaS solution for workforce planning, time registration, student job management, and more. Thousands of hospitality, retail, and service companies rely on Strobbo every day to run their operations smoothly.
You are interested in HR Technology and want to work for international customers? Then check out this vacancy as Customer Care Advisor at Strobbo
What you will be doing
In this hybrid role, you will be the key contact point for French‑speaking customers and a core administrative partner to our sales team.
How will you do that?
- You will be the first point of contact for our French-speaking customers via chat and email.
- You answer questions about using our Strobbo tool, and advise customers on how to optimise their Strobbo environment.
- You build an internal network and work closely with our internal customer experts (seeking advice, sharing leads, passing on information, clarifying the needs of your customer portfolio, etc.).
- You support the Sales team in administrative and contractual processes:
preparing and following up customer contracts, ensuring smooth communication between Customer Care, Sales, and Consulting, etc.
- You take ownership in your role, but of course, you’re never alone. You can always count on #professionalcamaraderie and #collaborationbydesign (two of our core values) with your team.
Your skills and mindset to start at Strobbo
- You communicate professionally with customers and have the perseverance to look (even out of the box) for the right solution.
- You have an interest in software applications and the more technical side of HR. You have strong analytical skills.
- You are fluent and confident in French and English.
- You know how to take responsibility in your role. You enjoy autonomy, taking initiative, and working in a self-managing way.
- You like working in a growing company where you continuously challenge processes (and yourself) to keep improving.
Why cho
📌 Customer Care (Málaga)
🏢 Sd Worx
📍 Málaga
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