Dutch-Speaking Customer Experience Host | Madrid | Relocation Support

Are you ready to take your career international and work in a role that combines customer experience with technical problem-solving ?

We are currently hiring Dutch-speaking professionals to join an international team based in Lisbon , offering a unique opportunity at the intersection of customer support and technical operations .

This role is ideal for candidates who want to grow within digital platforms, tech environments, and international teams .

Your Role

- Provide high-quality customer support with a technical focus
- Assist users with platform-related inquiries and troubleshooting
- Deliver solutions in a clear, professional, and empathetic manner
- Handle customer interactions across multiple channels
- Work in a fast-paced environment with varying contact volumes
- Collaborate with international teams and internal stakeholders

Work Model & Conditions

- Location: Lisbon (on-site)
- Schedule: Monday to Sunday (rotational shifts)
- Working Hours:
- Monday to Friday: 08:00 – 20:00 (rotational)
- Weekends:



08:00 – 17:00

- Base Salary: €1,100 gross/month (paid over 14 salaries annually)
- Performance Bonus: Additional bonus structure
- Relocation Support: Full assistance provided

Relocation Package

We support candidates relocating from abroad with:

- Accommodation support upon arrival
- Guidance throughout the relocation process
- Support with settling in Portugal

What We're Looking For

- Fluent Dutch (C1 level or above)
- Good command of English
- Strong communication and problem-solving skills
- Interest in technical support and digital platforms
- Customer-oriented mindset with high attention to detail
- Ability to work in a dynamic, fast-paced environment

Why Join

- International and multicultural environment
- Opportunity to gain experience in technical customer support
- Career growth within general operations
- Exposure to digital and tech-driven platforms

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📌 Dutch-Speaking Customer Experience Host | Madrid | Relocation Support (Valencia)
🏢 FH Collective Academy
📍 Valencia