Ready to elevate your career and join a fast-growing team in the digital world?

Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting business development project with Google Products.

Purpose of the Role

Join our Business Development team and be the first point of contact for businesses across EMEA. You’ll identify new sales opportunities, engage with potential clients, understand their needs, and guide them toward the right solutions via outbound calls and emails.

Responsibilities:

- Make outbound customer calls to promote and sell services.
- Create, maintain, and update a customer database with complete information.
- Consolidate and build the customer base.
- Record outbound call history and customer responses in detail.
- Ensure consistent customer follow-up.
- Monitor competitors’ products or services and develop selling strategies.
- Handle customer needs and inquiries.

Requirements

Requirements:

- Language Sills: proficient or advanced level of Italian. Good level of English (oral and written).
- Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.
- Able to perform tasks independently with some supervision.
- CRM Skills: proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.
- Communication Skills:
- Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
- Personal Skills: Proactive and motivated. A customer-oriented team player.

Specialized Skills for Italian Market:

- Italian Market Knowledge: understanding of the Italian business culture.



Knowledge of regional differences within Italy, recognizing the particularities of each area to tailor sales strategies.
- Familiarity with the key sectors of the Italian economy, identifying business opportunities and understanding the specific needs of each industry.

- Italian Communication: ability to communicate with Italian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.

- Understanding of the nuances of Italian business language, using appropriate terminology and avoiding cultural misunderstandings

- Italian Legal Knowledge: basic knowledge of Italian business regulations and data privacy laws.

Desirable Skills

- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness:



Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

What we offer:

- Full-time position, from Monday to Friday, 39 hours/week.
- This is a Hybrid working model in Barcelona.
- Salary: 21.080€ gross/year + up to 3.720€ gross/year in bonus.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
- Intense specific sales training.
- A permanent presence of coaches who will facilitate your personal and professional development.
- Established career path to grow within the project.
- Continuous training and certifications within Google products.
- Bi-weekly, monthly or quarterly contests.
- Employment with the world’s largest provider of contact center services.
- Excellent work environment, great colleagues, social arrangements and personal development.
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
- Office location surrounded by the sea (World Trade Center, Barcelona, Spain).

If you possess customer-centric skills, a talent for sales, and excel in a dynamic environment, apply now to join our team and make a significant impact in the Italian market!

📌 Italian speaking Sales Development Representative – Google Ads Products (Barcelona)
🏢 Teleperformance España
📍 Barcelona