The purpose of the Customer Office coordinator is to own the administrative side of account management for a regional portfolio within Pallecon Europe and to support account management more broadly. It involves quality execution of tasks, collaboration, teamwork and proactive communication on tasks status, both with customers and internal stakeholders. The mission of the Customer Office coordinator is to provide timely and accurate resolution to administrative tasks, contributing to smooth processing of internal and external request impacting customer journey. By supporting customers and internal stakeholders such as Account Managers and customer facing colleagues, the team helps streamline processes, reduce friction, and ensure that day-to-day activities are completed timely, with precision and care. To ensure operational continuity and depending on business needs, this role may be required to provide backup or temporarily transition into one of the other CX roles.
Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible.
Major/ Key Accountabilities:
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- Customer interaction and administrative tasks execution (like masterdata, documentation,