11 ago
|
Anfitrión Marbella Villas u0026 Suites
|
Marbella
11 ago
Anfitrión Marbella Villas u0026 Suites
Marbella
Day/Evening Receptionist — Anfitrión Marbella
Location: Nueva Andalucía, Marbella (29660)
Schedule: 40 hours per week, 5 days per week (may include weekends)
Shifts: 08:00 to 16:00 or 16:00 to 00:00
Contract Type: Onsite, presential position
Salary: €1,600 gross per month plus various incentives
Start Date: Immediate availability preferred
Important: this position requires candidates to already be living in Marbella or the surrounding area (Nueva Andalucía, San Pedro, Puerto Banús, or nearby). We do not offer relocation assistance and cannot consider applications from candidates based outside the region. Please apply only if you are already local or can commute without company support.
About Anfitrión
Marbella
Anfitrión Marbella is a discreet luxury hospitality concept where art, beauty, and human connection coexist in harmony. Our guests seek serenity, aesthetics, and intelligent service, an experience that feels more like visiting a refined friend's home than staying at a traditional hotel. Our team embodies warmth, elegance, and attentiveness. Every detail, every smile, every word matters. Role Overview
As a Receptionist, you will be the welcoming face of Anfitrión Marbella, ensuring that every guest feels personally attended to and genuinely cared for. You will manage both day and evening shifts within a small, professional team that values calm efficiency, communication, and sensitivity to guests' needs.
Key Responsibilities Guest Experience and Front Desk
You will welcome guests with warmth and professionalism, ensuring a smooth arrival and departure process. You'll provide detailed information about the property, the art pieces on display, and the surrounding area, including restaurants, culture, shopping,
and events. You'll handle guest requests promptly and discreetly, maintaining the brand's serene and elegant tone, anticipate guest needs so every detail of their stay exceeds expectations, and assist with special requests, transfers, reservations, and room arrangements.
Operational Tasks
Daily responsibilities include managing reception operations during your assigned shift, answering phone calls, emails, and messages with precision and grace, and recording and reporting maintenance issues, lost and found items, or incidents promptly. You will coordinate with housekeeping and maintenance teams to ensure rooms and common areas are in perfect condition, make sure all guest extras such as minibar, laundry, and transfers are properly recorded and charged, and prepare daily reports and handover notes for the next shift.
Sales and Reservations
You'll handle direct booking requests, send proposals, and close reservations following sales guidelines. You will update the PMS and OTA platforms (Booking.com, Expedia, and others) as needed, and upsell additional services when appropriate, such as art purchase assistance, villa rentals, or events.
Team Coordination
You will collaborate closely with housekeeping, maintenance, and management teams to ensure seamless operations, and participate in daily briefings, contributing to a positive,
respectful team environment.
Brand Alignment
You'll embody Anfitrión's core values of discretion, aesthetic sensibility, and intelligent hospitality, maintain impeccable personal presentation and communication style at all times, and approach each guest and situation with emotional intelligence, patience, and empathy. Requirements
Candidates should have previous experience in hospitality or customer service, with a minimum of one year preferred. Fluency in English and Spanish is required, and knowledge of other languages such as French, Arabic, or Russian is a plus. You should be confident using PMS systems and online booking tools, with excellent communication and problem solving skills, high emotional intelligence, refined manners, and a calm, service oriented attitude.
You'll need availability for variable shifts, morning and evening, including weekends.
Please note again: this role is onsite in Marbella and we are only able to consider candidates who currently live in Marbella or a nearby area (Nueva Andalucía, San Pedro, Puerto Banús, Estepona, or similar). We do not sponsor relocation, provide housing, or cover moving costs. Applications from candidates residing outside the Costa del Sol will not be considered. We Offer
We offer a competitive salary of €1,600 gross per month plus variable incentives, with the possibility of private health insurance, a respectful and collaborative work environment, training and growth opportunities within a design focused, art infused hospitality project, night hours (from 22:00) premium pay, and the chance to be part of a unique project redefining quiet luxury in Marbella.
📌 Day/Evening Receptionist - Anfitrión Marbella
🏢 Anfitrión Marbella Villas u0026 Suites
📍 Marbella