We/'re Hiring: German-Speaking Customer Support Advisors | Hybrid | Sofia, Bulgaria Looking for your next international career opportunity? Join a leading customer support team in Sofia, Bulgaria, and become part of a dynamic, multicultural workplace where your language skills are valued and your career can grow.

Location: Sofia, Bulgaria Key Information - Work Model: Hybrid - Schedule: Rotating shifts, Monday to Sunday - Working Hours: Adaptable shift options available - Salary: Competitive salary package What We Offer - Competitive salary and attractive benefits - Performance-based incentives - Comprehensive paid training and structured onboarding - Health and wellness benefits - Continuous learning and professional development - Clear career progression and internal growth opportunities - Supportive, collaborative, and multicultural work environment Responsibilities - Provide customer support via inbound calls.

- Analyze and resolve customer inquiries efficiently.




- Assist customers with administrative and technical topics, including products, services, and billing.
- Update customer information in internal systems.
- Escalate complex cases to the appropriate departments when necessary.
- Identify sales opportunities while maintaining high levels of customer satisfaction.

Requirements - German: C1/C2 proficiency (speaking, reading and writing) - English: B2 or higher.

- Excellent communication and problem-solving skills.
- Customer-oriented mindset with strong interpersonal skills.
- Basic computer skills and the ability to learn new systems quickly.
- Previous customer service experience is an advantage but not required.
- Must have valid work authorization in Bulgaria. Interested? We/'d love to hear from you! Send your updated CV to:

[email protected]

📌 German Speakers – Exciting Customer Support Opportunity in Sofia (Madrid)
🏢 CBTALENTS
📍 Madrid