OverviewOdyssey Hotel Group is a fast-growing hotel operator in Europe. We partner with Marriott International, IHG Hotels & Resorts, and Accor to develop exceptional properties across brands. Our team emphasizes hospitality, attention to detail, and empowering our colleagues to excel in service.The PositionAs a Front Office Supervisor, your primary focus will be supporting the daily Front Office operations and ensuring an exceptional guest experience throughout every stage of the guest journey. You will assist in leading the Front Office team on shift, maintaining high service standards, and ensuring smooth and efficient operations while acting as a role model for the team.Your Role as Front Office SupervisorWe are looking for a Front Office Supervisor who enjoys being at the heart of the operation. Someone who leads by example, stays calm under pressure, and knows how to create memorable guest experiences while supporting and motivating the team.What You Will Be DoingYou supervise and support the Front Office team during daily operations and shiftsYou ensure smooth check-ins, check-outs, room allocations, and guest requestsYou lead by example and help maintain excellent service standards at all timesYou handle guest complaints and special requests professionally and efficientlyYou support onboarding, training, and coaching of new and existing associatesYou coordinate with Housekeeping, Engineering, and F&B; to ensure seamless guest experiencesYou assist with shift planning, cash handling,



and operational proceduresYou ensure that the lobby and Front Office areas are always organized and welcomingYou support the Front Office Manager with administrative and operational tasks when neededWhat We OfferA competitive salary based on market standardsA diverse, multicultural, and dynamic work environmentDiscounted stays at Marriott hotels worldwide and all Odyssey propertiesUp to 31 vacation days for a healthy work-life balanceOngoing training, personal growth opportunities, and priority access to internal vacanciesWhat We Are Looking ForAt least 1–2 years of experience in a Front Office or Supervisory role within hospitalityA completed education in hospitality or tourism is a plusYou speak and write fluent Spanish and English;
additional languages are a plusYou are guest-oriented, proactive, and solution drivenYou are organized, stress-resistant, and able to multitask in a fast-paced environmentYou have strong communication skills and enjoy motivating othersYou are adaptable to work different shifts, including weekends and holidaysYou have experience with Opera PMS;
Marriott systems are a big plusWhat’s in for You?We’ve got you covered (and more):Free parking — and if you ride a bike or electric scooter, you can charge it here too.Free access to the hotel gym outside working hours.Uniform provided, plus laundry service and meals at our staff canteen.Urban Sports Club membership included to help you stay active and healthy.Exclusive discounts on accommodation and F&B; across Marriott properties worldwide, plus Pleasure Rates for Odyssey hotels.Access to the “Benefits at Work” platform with special offers and perks.“Know Where You Work” voucher after 3 months, so you can enjoy and truly experience our product.And additional benefits we’d be glad to discuss.Interested?Please apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible. We look forward to receiving your application!

📌 Labtwentytwo - Front Office Supervisor (Barcelona)
🏢 odysseyhotelgroup
📍 Barcelona