Senior Administrator / Service SchedulerBuckenara Plumbing, Gas & Electrical is seeking an experiencedSenior Administrator / Service Schedulerto join our team and provide high-level administrative and scheduling support across our plumbing and electrical service operations.This is a key role within our maintenance team, supporting our field technicians and line managers to ensure reactive and routine maintenance works are scheduled, administered and completed efficiently.Who We’re Looking ForOur preference is for someone who has previously worked within aplumbing, electrical, HVAC, fire, facilities maintenance or similar trade services businessand understands the fast-paced nature of managing field service work.Strong Sim PRO experience is essential.We are specifically looking for someone who already understands Sim PRO and can confidently work within the system rather than requiring extensive training.You will ideally have experience managing jobs from initial work order through to scheduling, completion and invoicing.Key ResponsibilitiesYou will be responsible for:Managing incoming reactive and routine maintenance work orders from commercial clientsCreating and maintaining jobs and work orders withinSim PROScheduling and coordinating plumbers and other field technicians including contractorsLiaising with customers regarding appointments, access and job progressSupporting field technicians with information and day-to-day job requirementsWorking closely with supervisors and line managers to keep works movingMonitoring outstanding and incomplete jobs and following them through to completionReviewing technician job notes, labour, materials and site photographsPreparing and processing completed jobs for invoicingUploading job notes, photographs,



reports and completion information to client portalsPreparing or coordinating safety documentation where requiredMaintaining accurate customer and job informationAssisting with quotes, purchase orders and general service administrationFollowing up technicians and customers where additional information is requiredProviding general administrative support to the maintenance teamWhat You’ll BringTo be successful in this position, you will ideally have:Strong previous Sim PRO experiencePrevious experience in aplumbing, electrical or trade services environmentExperience coordinatingreactive and routine maintenanceStrong scheduling and job coordination skillsAn understanding of work orders and the field service job lifecycleExcellent organisational and time-management skillsConfidence communicating with tradespeople, supervisors, managers and customersStrong attention to detailThe ability to manage multiple jobs and competing priorities simultaneouslyA proactive approach — identifying what needs to happen next rather than waiting to be askedGood computer skills and experience working with customer portals and electronic documentationThe RoleThis is not simply a general administration position.We are looking for someone who understandsservice and maintenance operationsand can become an important support person for our field team and management.You will play a key role in making sure technicians have the information they need, customers are kept informed, jobs are properly documented, and completed works progress through to invoicing without unnecessary delays.Salary:$75,000 – $85,000 per annum + superannuation, depending on experience.If you are an experienced service administrator or scheduler with strongSim PRO knowledge and a trade services background, we would like to hear from you.

📌 Senior Administrator / Service Scheduler (Málaga)
🏢 Buckenara Plumbing Gas
📍 Málaga