Sales Support Specialist (Full-time, Permanent)Hybrid - 2 to 3 office days in BarcelonaOverviewAs our business continues to grow and our geographical reach widens, our customers’ experience of dealing with us is more important than ever. In this busy team, you will support the commercial team on the daily execution of core duties, acting as a key figure in the customer service experience with direct contact to both clients and suppliers.Key ResponsibilitiesTaking, confirming and inputting customer ordersMonitoring customers and liaising closely with commercial, logistics and quality departmentsInputting purchase ordersDealing with customer queries and responding in a timely mannerSending requested quality documents to customers and liaising with the Quality team when necessarySending product samples to customers when required, including handling samples in the office or coordinating with warehousesSending price quotes to customers, liaising with the Product Management team and collecting necessary informationAssisting with lead qualificationArranging and following up on samplesLogging opportunities and quotes in the CRM systemSupporting sales reps with follow ups on open quotes,



opportunities and sample requestsUpdating CRM data to ensure sales reps have accurate and up to date informationAssisting with the preparation of tender documents or contract renewalsActing as the first point of contact for internal requests on behalf of the sales teamEnsuring sales reps are informed of any customer issues, delays or operational changesLiaising with the Finance team on the creation of new customers and the updating/uplifting of credit limitsMonitoring shipments to customers when necessary and ensuring high levels of customer serviceReviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contractsProducing reports for senior managersMaking travel arrangements for senior managers and, as required, for members of the commercial teamQualificationsFluency in English and French is essentialProven experience in a commercial, sales support, or analytical role. Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.Excellent communication, interpersonal, and customer service skills (internal and external).Advanced Excel proficiency (e.G., pivot tables, VLOOKUP, formulas);
Power BI or similar BI tools are highly desirable.Sound understanding of CRM and/or ERP systems and their nfident interpreting data and providing actionable insights to support commercial teams.Professional, proactive, and results-driven with a strong business acumen.Able to work under pressure, meet deadlines, and adapt to an evolving business mitment to customer service (internal and external)

📌 Sales Support Specialist - French Speaker (Barcelona)
🏢 Prinova Global
📍 Barcelona