Are you ready to be part of Amazon's most ambitious delivery expansion in Europe? We're scaling our Nexus same-day delivery network from across the EU and we need the right people to help us run it successfully. As the EU Nexus network grows, protecting customer promise around the clock becomes critical. That's where you come in. As EU Nexus Flow Manager in Central Operations, you will own the overnight operational rhythm across the entire EU Nexus network. You will monitor real-time risk and flow across all active sites, lead your team to identify and resolve operational exceptions before they impact customers, and act as the single point of accountability for the EU Nexus network during night operations. You will manage inbound and outbound capacity, respond to TRB triggers, and work closely with site operators and cross-functional stakeholders to protect LOC and DEA performance through the night window. We're looking for individuals who thrive in fast-paced environments, can make confident decisions with incomplete information, and take ownership of outcomes — not just processes. You'll be part of a team that is building the operational backbone for Amazon's next-generation delivery network, with direct visibility across EU markets every single shift.The position offers a fixed 22:00–06:10 schedule, with working days Sunday to Thursday.Key job responsibilitiesBusiness Reviews & Performance ManagementLead and facilitate daily, weekly, and monthly business reviews across the EU Nexus network, driving accountability and action on key performance metricsDesign and implement business review mechanisms that enable data-driven decision making and rapid issue resolutionDeep dive on performance trends, identify root causes of defects, and drive corrective action plans across the networkCreate and maintain performance dashboards and reporting mechanisms that provide visibility into operational healthProcess Design & Standard WorkDefine and document standard operating procedures for shift handovers, ensuring seamless continuity of operations across time zones and shiftsDevelop scalable standard work that enables consistent execution across multiple stores and marketsCreate playbooks and operational guides for common scenarios, exceptions, and escalationsDesign and implement quality control mechanisms to ensure adherence to standard workCommunication & Stakeholder ManagementBuild and optimize communication mechanisms between Central Operations, stores, delivery partners,



and cross-functional teamsEstablish clear escalation paths and communication protocols for operational issuesFacilitate information flow across shifts, ensuring critical context is preserved during handoversPartner with operations teams, delivery partners, and stakeholders to align on priorities and resolve systemic issuesAct as an escalation point for complex operational challenges requiring cross-functional coordinationData Analysis & InsightsAnalyze large, complex datasets to identify trends, risks, and opportunities for improvementUse data to inform operational decisions, capacity planning, and resource allocationMaintain and report up-to-date and accurate statistics, management reports, and analysisTranslate data insights into actionable recommendations for leadership and operational teamsA day in the lifeYou will balance leading business reviews with designing operational improvements and supporting live operations. Your day may include facilitating a network-wide DBR, deep diving on delivery performance trends, collaborating with schedulers on shift handover protocols, partnering with site operators on process gaps, and analyzing data to inform capacity decisions. You will continuously evaluate opportunities to improve delivery speed, quality, and cost while contributing to the long-term strategy of EU Nexus operations.About The TeamCentral Operations (CO) refers to a new approach within Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes forecasting, route planning, demand scheduling and last mile delivery. We are looking for a Operations Manager with a track record of operational excellence to drive scalability, ensuring strong processes and culture are developed. This person will be able to lead a team that operates in areas of the business with a high degree of ambiguity that require a great deal of thought leadership. The role will provide opportunities to think big, develop original ideas, and partner with AMZL Planning, Transportation, Last Mile Tech,



Operations and business expansion teams to develop a strategic approach to scale Central Operations.Basic QualificationsBachelor's degreeStrong logical thinking, analytical skills, and problem solving skills.Experience leading teams. Capable of providing direction to team members using independent judgment. Ability to communicate effectively (written and verbal) across various levels of an organization. Fluent in oral and written communication in English Organization and time management skills. Good teamwork mentality: able to build trustworthy and supportive working anization and time management skills.Good teamwork mentality: able to build trustworthy and supportive working relationships.Fluent in oral and written communication in EnglishIntermediate working knowledge of ExcelExperience leading teams.Capable of providing direction to team members using independent judgment.Ability to communicate effectively (written and verbal) across various levels of an organization.Preferred QualificationsBackground in real-time operational environmentsPrevious experience within transportation or logistics, particularly in quick commerce, last-mile delivery, or e-commerce fulfillmentExperience working with Lean, Six Sigma, and Kaizen techniquesWorking experience with programming and coding languages (SQL or Python)Experience designing or facilitating business review mechanismsExperience building operational playbooks, standard work, or process documentationProven track record of driving process improvements that deliver measurable business impactExperience working in a fast-paced, high-growth environmentMaster's degree or MBA in Operations, Engineering, Business, or a related fieldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting pany- Amazon Road Transport Spain, S. L. U.Job ID: A

📌 Eu Co Nexus Flow Manager - Nights, Eu Amzl - Central Operations Speed Team (Barcelona)
🏢 Amazon
📍 Barcelona