For our Test Measurement team, we are looking for a highly motivated Inside Sales Engineer based in Madrid, with the task of supporting the Spanish Sales Team in sales operations tasks to optimize customer management. The candidate will act as a bridge between Account Managers/ Sales Engineers and the technical Service center.Your TasksSupport the overall service sales process a) Prepare and submit to Customers on-demand service sales quotations. b) Creation and management of new material through Ticket management process. (GRPL / GTL Alignment) c) Support to the Automatic Lead Generation Initiative (Obsolescence management, Automatic contract renewals, Warranty extensions,… ) d) Keep track of Customer equipment calibrations and repair jobs to keep the Sales team informed. e) Submit queries to the Service center regarding capacity, availability, escalations, etc. f) Customer service provide information to Customer’s basic inquiries on the status of their equipment. g) Service ScalationsSupport to Channel Business Partners ManagementLead Management qualify Leads and assign them to Sales. May act as first Sales Lead nduct Customer satisfaction surveysClean and maintain Customer database in the Company CRMSales Reporting Analyze sales metrics and handle pipeline / POS reporting, to measure sales performance.Support Customer events with Demo Units coordinationYour QualificationsBachelor degree in Telecommunication/Electronics Engineering or equivalentProven sales operations experienceTechnical knowledge of RF signal testingSoft Skills Highly motivated, organized, proactive, and customer-oriented. Excellent time management skills to handle multiple Customer requests simultaneously.



Ability to cooperate cross-functionally.Tools Previous experience using CRM systems and ticket management toolsLanguages Fluent in English language. Spanish as native languageEqual opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.Reference number 17228 - ISERohde & Schwarz is a general technology company with approximately 15,000 employees and three divisions Test & Measurement, Technology Systems and Networks & Cybersecurity. For more than 90 years, the company has been designing, manufacturing and delivering turnkey test & measurement solutions for the Automotive, R&E;, Aerospace & Defense, Wireless, Mobile network testing, Critical Infrastructure industries, as well as Public Authorities, pushing the boundaries of what is technically possible and enabling customers to maintain their technological sovereignty. Our end to end portfolio enables Industry, Public Authorities, Armed forces and partners to harness signals — from generation and test, through detection, localization, analysis and interception, to secure communications and protection — all from a single, trusted source. Additionally, as a reliable partner, R&S; supports its customers through all phases of the product life cycle with an extensive and constantly growing portfolio of technical services (Calibration, repair,..) that can be tailored to Customer’s specific needs.Our offerOpportunities to work from homeTraining & continuing educationPrivately owned companyGood work-life balancePerformance management

📌 Inside Sales Engineer (M/D/F) (Madrid)
🏢 Rohde & Schwarz
📍 Madrid