ADP is hiring a Learning Support CoordinatorIn this role, you will manage the learning systems and support all users of ADP learning systems. You will proactively contact users before training to control all requirements and help them connect to our systems.You will administer our Learning Management System, work closely with the project manager on improvement projects, maintain the LMS, create new features, and assist users with issues. You will serve as the first point of contact between ADP, our provider, the learning team, and our learners, participate in meetings, provide status updates, and assist in reporting to aid the team in forecasting workload.Maintain learning technologies operationsBe the main point of contact for learning technologies providers (DEFI, XPERTEAM) for daily operationsFollow up with users and providers on tickets raised or system malfunctionsEnsure efficient and reliable system interfacesAid in delivering dashboards and reports needed for businessEnsure platforms are updated by contributors according to standardsCustomize the LMS platform to meet organizational needsMaintain the LMS and perform testing on the staging environmentWork closely with the training team and project manager on LMS improvement projectsProactively provide solutionsPartner with StakeholdersActively listen, understand, and respond to stakeholdersProvide regular status updates to business stakeholders and cross‑functional teamsObtain approvals on project change requests so all stakeholders are informed of impactsParticipate in weekly meetings with our provider / CSM to review ticketsParticipate in weekly and monthly team meetingsProvide regular reportingAssist users of the systemsHelp participants connect to training sessionsSupport Learning consultants who encounter difficulties reaching training sessionsHelpline/pre‑control requirements with participants before trainingCategorize each phone call to provide reportingOrganize workshops to control connection processes with participantsCreate tickets to report malfunctionsRequirementsA college degree is desirable but not required. Strong skills and the following experience are essential:Fluent in French (you will work only in French)Good communication skillsEnglish is a plusAbility to find solutions and summarize/report issuesAbility to work in a multicultural environmentCollaborative approach to workGood knowledge of Microsoft Office toolsProactive in proposing solutionsBonus points for theseExperience with project managementExperience in a call centerWhy you'll love working hereBe yourself in a culture that values equity, inclusion, and belongingBelong by joining one of nine Business Resource Groups that connect globally with networks and alliesGrow your career in an agile, fast‑paced environment with many opportunities to progressContinuously learn through ongoing training, development, and mentorship opportunitiesBe healthy with best‑in‑class benefits starting on Day 1Balance work and life with flexibility and resources to integrate work and lifeFocus on mental health and well‑being with support for each otherJoin a company committed to giving back and creating positive community impactGet paid to volunteer for causes you care aboutDiversity, Equity, Inclusion & Equal Employment Opportunity at ADPADP is committed to an inclusive, diverse and equitable workplace, and further committed to providing equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, affectionate or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.Ethics at ADPADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. Our people are expected to uphold our values with integrity and behave in a manner that fosters an honest and respectful workplace.

📌 Learning Support Coordinator W/French (Barcelona)
🏢 Fairygodboss
📍 Barcelona