Job Scope The performance manager is responsible for customer retention by pro-actively interacting with dealerships to assist with maximizing the products Return on Investment (ROI) through effective utilization and use of the software.The Performance Manager will be responsible for managing accounts via telephone and in-person visits to drive customer engagement.

Brand

VinSolutions Demonstrate "ownership" of account by responding to client requests in a timely and urgent manner Monitor and analyze account performance and trends to determine adjustments to dealer expectations, goals and objectives in order to achieve results Utilize standardized methods provided to closely monitor system 'red flags' and emergencies with clients and take immediate action Engage and participate in the exchange of 'best practices' across entire Performance Management team B2B or outside sales account management in a like and relevant environment ~ Proficiency in using SalesForce and/or like Customer Relationship Management Systems ~ Demonstrated computer literacy including MS Office – Word, Excel & PowerPoint ~ Ability to travel up to 30% (day and overnight)



as business requires ~ Proficiency in using SalesForce and Customer Relationship Management Systems. ~ Computer literacy including MS Office – Word, Excel & Powerpoint Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®, Dealer dot com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands. The general company has 33,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. an Atlanta-based company with revenues of $18 billion and approximately 60,000 employees.

Cox Enterprises's other major operating subsidiaries include Cox Communications and Cox Media Group.

📌 Performance Manager - Cox Automotive - Nationwide
🏢 DealerRefresh
📍 Cox