Product Adoption & Value Lead Country: Santander ( is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift.

We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Our Chief

Data & Artificial Intelligence Officer (CDAIO) division is building a world‑class AI & Data team to make a difference in the lives of over 170 million people worldwide, through one of the largest banks in the world. We are undergoing one of the biggest transformations in our history and technology is at the heart of our strategy. Join our team to play a part in one of the most important technological projects for the financial sector in the world.

The Santander Artificial Intelligence

Team is seeking a Product Adoption & Value Lead, based in our Madrid office, with global scope. You will support the adoption, scaling and value realization of AI‑powered integration and migration capabilities across Santander Group entities. Reporting to the General Head of AI Integration & Migration, you will help convert executive interest and country demand into structured assessments, business cases, adoption plans, KPI tracking and measurable business impact.

Support the rollout and adoption of AI Integration & Migration capabilities across countries, coordinating workshops, requirement capture, fit-gap analysis, action tracking and decision preparation. Maintain and qualify the opportunity pipeline, including prioritization inputs,



status, blockers, owners, next steps, assumptions, decision points and expected value. Build and maintain business cases covering baseline effort, savings hypotheses, implementation costs, value drivers, risks and assumptions, and define KPIs for adoption, productivity, quality, cost avoidance and realized benefits.

Coordinate across vendors, product engineering, DevOps, architecture, cybersecurity, country teams and business stakeholders to resolve adoption issues, risks and dependencies and maintain delivery momentum. Prepare concise, decision-oriented materials for product reviews, committees, senior stakeholders and sponsors, including executive updates, dashboards and value‑realization reporting.

Experience in banking, financial services, Santander/SDS technology areas or another regulated enterprise environment. (Experience working with global teams or multi‑geography stakeholders, and exposure to startup‑style product operating models, portfolio prioritization, cost models or venture/value tracking. (Bachelor's degree in Engineering, Business, Economics, Computer Science, Telecommunications or a related field, or equivalent professional experience. (Relevant certifications in product management, agile, project/program management, cloud, finance, transformation or AI/data.



(Full professional proficiency in English for integral stakeholder engagement. (Professional working proficiency in Spanish. (Portuguese. (Technology fluency across AI‑enabled integration and migration, cloud, modernization and vendor‑solution trade‑offs, without requiring hands‑on engineering expertise. (Advanced PowerPoint and Excel, or equivalent tools, for storytelling, modelling and reporting. (Familiarity with Jira, DevOps, dashboards, portfolio tools, agile/product operating models, APIs, integration patterns and modernization concepts. (Executive communication and stakeholder management skills, with the ability to adapt concise messages to senior stakeholders and committees. We enable our teams to go beyond through global opportunities and broad career paths. Enjoy a hybrid working model - some days remote, some days onsite with your team - along with flexible hours.

Access hundreds of courses on our platforms, including exclusive access to our global learning space: Receive a highly competitive salary with performance‑based bonuses, motivating you to keep growing with us. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.

Through

BeHealthy, our global wellness programme, we promote holistic wellbeing. That’s why we offer childcare support and family‑friendly programmes tailored to each life stage. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services. Extra benefits. Local compliance As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. #

📌 Product Manager Needed [Remote] (Santa Bàrbara)
🏢 Banco Santander
📍 Santa Bàrbara