Nivoda is seeking a Senior Customer Support Executive to ensure a seamless experience for retailers across Europe. You will handle inquiries via live chat, WhatsApp, and email, resolve logistics and order issues, and act as the voice of the customer internally.
Join a fast-growing marketplace with a remote Europe team; English, Italian and French are required, Spanish is a nice-to-have. The role also includes onboarding new joiners and coaching colleagues to uphold top-tier support.
📌 Senior Customer Support Lead - Italian & French (Remote) (Barcelona)
🏢 Nivoda
📍 Barcelona
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