Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
We are looking for an Omnichannel Senior Project Manager to support the evolution of LOEWE’s omnichannel ecosystem, helping us deliver seamless customer experiences across stores, digital channels, and services. This role sits at the heart of our Retail Transformation & Omnichannel team, ensuring initiatives are well structured, coordinated, and successfully rolled out across markets.
Job responsibilities
Your role will be:

Coordinate omnichannel projects from early scoping through to launch and post-launch follow-up
Help structure priorities, plans, and ways of working across business, IT, and regional teams
Act as a connector between different teams, making sure everyone is aligned and moving in the same direction
Follow up on key milestones, risks, and dependencies to keep delivery on track
Support the definition and documentation of business needs and user requirements
Contribute to testing (UAT), rollout preparation, and adoption of new capabilities in stores and markets
Help improve existing omnichannel processes and simplify how we work across channels
Make sure key information, decisions, and documentation are clear and accessible for all stakeholders
Support governance routines (follow-ups,



meetings, decision tracking) to keep initiatives moving
Help ensure new tools and services are properly understood and adopted by teams across regions

Profile
What is important for the role:

5+ years of experience in project management in complex, cross-functional environments
Experience working on technical or digital projects (eCommerce, retail systems, omnichannel tools, POS, OMS, or similar)Exposure to transformation or process improvement initiatives is a plus
Strong collaboration skills and ability to work with different teams and stakeholders
Comfortable managing priorities, dependencies, and multiple workstreams at the same time
Structured mindset with attention to detail, but pragmatic and solution-oriented
Ability to translate business needs into clear actions and follow-ups
Experience with Agile or hybrid ways of working is a plus
Fluent in English and Spanish is required; French is a plus

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.
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📌 Omnichannel Senior Project Manager (Madrid)
🏢 Lvmh Group
📍 Madrid