Ingram Micro in Barcelona seeks a Director of Business Systems – Service Platforms & Automation to drive strategy, delivery, and modernization of critical platforms, including Zendesk, Gainsight, and AI-driven automation. This leader will partner with Support, Sales, and Operations to translate strategy into execution and deliver measurable KPI improvements.The role emphasizes proactive AI enablement, platform modernization, vendor management, and governance while ensuring scalable, secure, and
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📌 Director, AI-Driven Service Platforms (Barcelona)
🏢 Ingram Micro
📍 Barcelona
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