Join Us
Customer Service Agent with Spanish & English
Foundever is expanding and we are looking for Customer Service Agents to join an exciting automotive project, based at our Madrid offices.
Your Main Responsibilities

Provide multi-channel customer support.
Handle customer inquiries, requests, and incidents efficiently.
Deliver an excellent customer experience in line with brand standards.

What We Offer

Permanent contract.
Full-time position (39 hours per week).
Rotating schedule from Monday to Friday, between 7:50 a.m. and 8:00 p.m.
Gross annual salary: €22,100 (language bonus included).
Additional bonus of up to €400 gross per month for availability outside regular working hours during weekends.
Paid initial training lasting 3 weeks, from Monday to Friday, 9:00 a.m. to 6:00 p.m.
Training start date: 03/08/2026.
A stable role within a general, people-centered company.

Requirements

Previous experience in customer service.
Native or bilingual Spanish.




Advanced level of English (minimum C1).
Portuguese language skills are a plus.
Customer-oriented mindset and good digital skills.

Work location

On-site position at our Madrid offices: Paseo Imperial 14, 28005 Madrid.

Start date

03/08/2026.

At Foundever, we invest in you.
We support your professional and personal development through a comprehensive well‑being approach:

Move Well: workout routines and healthy habits
Eat Well: nutritional content and practical guides
Live Well: work‑life balance, mindfulness, and stress management
Do Well: social impact initiatives and volunteering

Create your best moments. Join #FoundeverLife.
The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV.
#J-18808-Ljbffr

📌 Luxury Automotion Expert - Spanish & English - Madrid
🏢 Foundever
📍 Madrid