Who We Are Ready to shape the future of digital optimization with a global leader in AI‑powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties!Since our founding in 2009, we’ve partnered with over 1,000 clients, including renowned brands such as Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH. With a presence in eight countries across three continents, our team of more than 300 passionate individuals is dedicated to building the internet of the future. At AB Tasty, we’re more than just a company – we’re a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth.Our company culture is at the heart of everything we do. We have core values that shape our daily interactions and guide us in our mission:We bring client satisfactionWe are impactfulWe go above and beyondWe live one team, one dreamWe’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact.THE TEAMWe are looking for a skilled Key Account Manager (KAM) to join our Sales team and oversee our relationships with Spanish, Italian and LatAm clients. As KAM, you will be responsible for contract renewals, upselling and cross‑selling your customer portfolio. You will also obtain and maintain long‑term key customers by understanding their requirements and uncovering their future needs in the ever‑changing world of website optimisation.Tools: Salesforce, GongCollaboration tools: Slack, Jira, Confluence, and moreTravel: Occasional travel to client sites or team‑building eventsYOUR MISSIONDevelop relationships with a portfolio of major clients to ensure continuous engagement with the AB Tasty platform (value > 2M€)Acquire a thorough understanding of key customer needs and requirementsPropose solutions that meet the client’s objectives and changing demandsEnsure the correct products and services are delivered to customers in a timely mannerExpand relationships with existing customers by engaging through all possible forms of contact, from meetings to weekly callsServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and manage complaints to maintain trustPlay an integral part in generating new sales that will turn into long‑lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsWhat You’ll BringAt least five years of experience in a B2B sales function for platforms or consulting, with a proven network in the Spanish market and good knowledge of digital marketingDemonstrated success negotiating complex, multi‑year contracts with senior stakeholders (Directors and C‑level) at enterprise accountsProven experience leading and managing complex enterprise RFPs end‑to‑end (qualification, stakeholder orchestration, solutioning, pricing, and executive presentations) with high win ratesA consistent track record of meeting or exceeding annual targets, such as NRR and expansion growth via upsell/cross‑sellExceptional presentation skills and outstanding communication skills (oral and written) in English and SpanishExcellent negotiation techniques and experience dealing with decision makers, mainly Heads of Marketing and Product DepartmentsThe ability to draft clear and concise reports and presentationsExperience working with Salesforce.comWhy You’ll Love It HereMake a real impact: directly influence our success and be a player in the company’s growthOwnership & autonomy: we believe in trust – no micromanagement, just the freedom to excel and take charge of your own journeyInternational culture: collaborate with a diverse, integral team across eight countriesAccelerate your career: vast opportunities for professional development, education, and upward mobilityFlexible work: enjoy a balanced work schedule, with up to three days of remote work per weekDetailsContract: permanent, full‑timeLocation: MadridRemote: up to three days per week
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📌 Senior Key Account Manager - Spain - M/F/D (Madrid)
🏢 Ab Tasty
📍 Madrid