Company Description
T‑Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, eager to learn, take on challenges, and contribute ideas that transform our customers’ experience.
We trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits. We are one global team, guided by respect, integrity, and a passion for doing better every day.
Job Description
Senior ServiceNow Consultant
Role Overview
The Senior ServiceNow Consultant will play a key role in the technical implementation and customization of the ServiceNow ITSM platform, supporting solution design and ensuring that the platform follows ServiceNow best practices.
Key Responsibilities

Design and implementation of ServiceNow ITSM solutions
Configuration and development within a domain separated ServiceNow instance
Development of business rules, client scripts, workflows, and UI policies
Support of ServiceNow integrations with external systems
Participation in technical design discussions
Collaboration with stakeholders and project teams
Ensuring adherence to ServiceNow best practices

Qualifications
Required Skills

Strong experience with ServiceNow platform development
Deep knowledge of ITSM processes




Experience with domain separated ServiceNow environments
Solid knowledge of JavaScript
Experience in enterprise ServiceNow implementations

Certifications

CSA – mandatory
CIS ITSM – recommended

Language Requirements

English – professional working proficiency
German – nice to have (project environment is German-speaking)

Additional Information
What do we offer you?
Work environment & flexibility

International, dynamic and collaborative environment
T‑Social: social initiatives (sports, community, health, ...)
Hybrid work model (remote/on-site)
Flexible working hours

Growth & development

Customized training: access to Coursera to learn whatever you want, whenever you want
Weekly language classes (English, Spanish & German)
International Mentoring Sessions & Experience Days

Compensation & Benefits

Adaptable compensation plan (health insurance, meal vouchers, childcare, transport)
Telemedicine
Life and accident insurance
Social fund

Wellbeing & time off

26+ working days of vacation per year
Free access to specialist services (medical, legal, wellness)
100% salary coverage during medical leave

And many more advantages of being part of T-Systems!
T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.
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📌 ServiceNow Senior TechConsultant (m/f/d) (Granada)
🏢 T-Systems Iberia
📍 Granada