Role Purpose
As a DLM Product Specialist, you will support product management for Device Lifecycle Management (DLM). This highly visible role requires experience working effectively with a wide range of stakeholders across Marketing, Commercial & Operations, Group Technology as well as Product Management, GTM and Finance teams in key markets.
About This Role
As a DLM Product Specialist, you will support product management for Device Lifecycle Management (DLM). This highly visible role requires experience working effectively with a wide range of stakeholders across Marketing, Commercial & Operations, Group Technology as well as Product Management, GTM and Finance teams in key markets. This role is integral for developing and managing DLM to drive growth in markets across Large & Multi-National business segments; This is a key product to support Vodafone’s Device as a Service strategy.
Specific Focus on

Ensure DLM is a competitive and market leading Device as a Service Product
Work with markets to enhance the product, capturing key requirements for local success and ensuring an effective market engagement process is in place
CX is a core pillar of success. You will drive an end-to-end customer journey with automated solution, simplicity, digital experiences for an excellent customer experience that gives Vodafone differentiation
Close working relationship with strategic partners in the solution
Business case support with realistic assumptions & phasing to deliver successful in-year delivery and future growth. Focus on efficient cost base to ensure markets can benefit from a scale product
Support Market demand is interlock, and alignment with local market counterparts
Contribute to Product roadmaps that are defined to meet specific customer, commercial and strategic objectives to expand Vodafone’s leadership position and market share
Support is provided for customer and sales opportunities to help drive growth, retention and customer satisfaction
Revenue, profit, customer satisfaction and performance targets are delivered working with the virtual team
Working closely with technical delivery functions (PPE) via SAFe Agile governance and cadence
Supporting quarterly PI planning preparation, with feature creation, acceptance criteria, and familiarisation





What You’ll Do
Key accountabilities and decision ownership:

Contribute to a 12-month roadmap in line with global business and commercial priorities
Supporting the business commercials, P&L; and revenue growth roadmap
Capture and translate global customer needs into clear product capabilities and features or to optimize existing products
Focus on ‘product design’ to ensure all E2E requirements are captured including quality, safety, regulatory and sustainability
Delivery of the product roadmap, ensuring alignment with Local Product Managers. Ensure local market requirements are captured and integration, launch and go-to-market resources and budgets are planned and ring-fenced
Embrace the SAFe/Agile product delivery to ensure necessary governance, funding and key deliverables are achieved on time and to quality, working with their respective Technical Product Owner selected Agile ceremonies
Acts as ‘publicist’ for their product to ensure all Local Market Readiness and launch requirements are consistent, scalable and aligned through Local Product Managers and relevant teams (incl. marketing, commercial, sales etc.)
Identifying/working with product partners and determining how they will support the creation of new products

Who You Are

Requires particular focus on customers at a global level whilst appreciating any local nuances. Able to manage and understand global customer trends
Natural ability to represent Product as required
Drives functional stakeholders to align with their product strategy and requirements. Detailed understand and communicating global product strategy
Requires ability to track P&L; and commercials globally for their product, and own assigned tasks to improve performance
Excellent product knowledge particularly at a global level. Able to spot global product and technology trends
Good understanding of key enabling product technologies




Engages local stakeholders regularly on all aspects of their product and includes their feedback in the key PLCM phases
Excellent interpersonal skills and strength in collaborative working and customer focus
The ability to triage across a product and segment mix, ensuring issues are resolved and plans stay on-track
Skilled in reviewing product performance end-to-end; including market perception, channel ability to sell, channel ability to deliver and service etc. across
Appropriate experience in participating with and motivating virtual teams and the ability to maintain the right balance between tactical and strategic activity to remain on-top of our game and ahead of our competition
Awareness of SAFe and LPM governance methodologies and principles. Ideally a certified Product Manager (e.g. POPM and/or IAPMM)

Must have technical / professional qualifications

Adecuado: Graduate, with bachelor’s degree
Considered: Off-boarding Vodafone graduate or apprentice

Benefits

Hybrid work model
Bonus on top of the gross salary
Meal voucher (Ticket Restaurant), additional to gross salary.
Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
Intensive Summer Schedule during July and August
Up to 20 days per year of 100% remote work from other locations
Private Health and Life Insurance for employees
25 vacation days, plus December 24th and 31st off
Optional Pension Plan
Access to an online learning platform for continuous training

Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
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📌 Product Management Specialist (Madrid)
🏢 Vodafone
📍 Madrid