About AgodaAt Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings (NASDAQ: BKNG), with a diverse team of over 7,000 people from 90 countries working together in offices around the globe. Every day we connect people to destinations and experiences, with our great deals across millions of hotels and holiday properties, flights, and experiences worldwide. Data and technology are at the heart of our culture, fueling our curiosity and innovation.Technical Product Manager – ML & LLM PlatformsThe OpportunityAgoda is rapidly accelerating its AI transformation. Our ambition is to make machine‑learning and large‑language‑model application development fast, scalable, reliable, and increasingly autonomous. We are looking for a Technical Product Manager to own and evolve Agoda’s ML & LLM Ops platforms. This role will shape how teams across Agoda build, iterate, deploy, monitor, and scale machine‑learning and LLM applications at the intersection of platform engineering, applied AI teams, and emerging AI coding agents. It is a high‑impact role in a fast‑moving space, enabling the creation and iteration of ML/LLM applications with increasing automation and minimal human friction.In This Role, You’ll Get toDefine and evolve the product vision and roadmap for Agoda’s ML & LLM Ops platformsShape how teams productionize ML models and LLM‑powered applicationsIdentify platform gaps, scalability constraints, and optimization opportunitiesDrive the evolution of our platform to support AI‑native development workflows and coding agentsRequirements & Opportunity DiscoveryGather requirements from ML engineers, data scientists, backend engineers,



and AI application teamsTranslate complex technical needs into clear product requirements and prioritization frameworksProactively identify opportunities to reduce friction, improve reliability, and increase deployment velocityBalance experimentation flexibility with governance, safety, and cost efficiencyExecution & DeliveryOwn features end‑to‑end: concept, specification, prioritization, implementation, and post‑launch analysisPartner closely with engineering to balance platform scalability, performance, and technical debtEnsure platform capabilities support monitoring, evaluation, retraining, versioning, and observability of ML/LLM systemsDrive adoption through documentation, training, and internal evangelismAI‑Native Platform EvolutionCollaborate with engineering to level up Agoda’s platforms to be more compatible with AI coding assistants and autonomous agentsEnsure platform APIs, tooling, and abstractions enable meaningful AI‑generated code contributionsHelp define guardrails and workflows that allow safe, reliable AI‑assisted developmentWhat You’ll Need To Succeed5+ years of experience in ML engineering, data science, platform engineering, or a related technical domain2+ years of technical product or program management experience in fast‑paced, high‑scale environmentsExperience working with ML Ops and/or LLM Ops concepts (model lifecycle, evaluation, monitoring, versioning, deployment pipelines)Technical DepthStrong understanding of ML systems and model lifecycle managementFamiliarity with LLM application patterns (RAG, fine‑tuning, prompt management,



evaluation frameworks, etc.)Comfortable discussing architecture, APIs, infrastructure trade‑offs, and scalability concerns with senior engineersStrong analytical mindset with the ability to reason about system design, performance, and cost trade‑offsLeadership & MindsetStrong cross‑functional leadership skills and ability to influence without authorityComfortable operating in ambiguity and rapidly evolving technological landscapesExcellent communication skills — able to translate between business, platform engineering, and AI application teamsProactive, structured thinker with a strong problem‑solving mindsetHigh ownership and bias for impactWhy This Role Is UniqueYou will shape how AI is built at scale inside Agoda.You will influence the evolution of our internal platforms toward AI‑native and agent‑compatible development.You will work at the forefront of ML and LLM production systems in a rapidly changing ecosystem.Your work will directly accelerate Agoda’s ability to deliver AI‑powered experiences to millions of customers worldwide.This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.Equal Opportunity EmployerAt Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
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📌 Technical Product Manager, LLM/ML Domain (Madrid)
🏢 Agoda
📍 Madrid