Since our launch in early 2022, we have grown into an innovation leader in specialty bakery and coffee with more than 50 locations in 10 countries - and we are far from done. With new stores opening across Europe and further expansion into Asia and America in preparation, our brand world is constantly evolving and needs strong spatial and visual identities.Our concept of specialty bakery and coffee is all about experience – from bold flavours to a distinctive design language that transforms every visit into a lifestyle moment.For our second headquarter in Barcelona, Spain, we are looking for an Operations Manager (m/f/d) to drive CINNAMOOD's operational excellence worldwide. In this role, you will support franchise partners in daily operations, including introducing new products and optimizing operational processes, onboard new partners, and actively participate in store openings across Europe and beyond. With your expertise in scalable processes and a hands-on, collaborative approach, you will ensure every partner thrives and every launch is a success.Your responsibilities will include:Supporting franchise partners in day-to-day operations to help them focus on growthLeading and accompanying new store openings across Europe and beyondMonitoring performance metrics and translating insights into actionable strategies, including P&L; analysis, cost management, local marketing, and platform ratings (e.g., Google, delivery apps)Managing quality and compliance audits, covering HACCP, product standards,



and customer serviceDesigning and implementing training programs for both franchise partners and their teamsCollaborating closely with Franchise, Marketing, Product Development, and Store Design teamsYour mission: unburden our franchise partners, streamline operations, and make every store a success.QualificationsCompleted degree in Business Administration, Management, or a related fieldGood or initial experience in franchise management or the hospitality/restaurant sectorProven reliability, personal accountability, and a strong sense of initiativeEntrepreneurial mindset, strong numerical affinity, and a solution-oriented approachExcellent communication skills and the ability to work effectively in a teamWillingness to travel internationally and perform well under pressureFluent in English; German and Spanish skills are a strong plusBenefitsModern, design-focused workspace in the heart of Barcelona, with inspiring views, coffee, fresh fruit, and everything you need to work efficiently and comfortablyVaried and meaningful tasks in a young, fast-growing company with flat hierarchies and short decision-making pathsCollaborative work environment – we work side by side with colleagues at eye level and encourage open communication and idea sharingMotivated, dynamic team that supports you, celebrates successes, and stands by each otherHealth & lifestyle perks: Urban Sports (Business Package M), wellness initiatives, and team activitiesExciting team events that connect, motivate, and inspireFlexible working hours to balance work and lifeWork location:Combination of fieldwork and our CINNAMOOD Barcelona HQ - with the option to work from home
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📌 Operations Manager (m/f/d) (Barcelona)
🏢 Cinnamood
📍 Barcelona