Job Description 1) Act as the lead for identifying and
resolving parcel stagnation, exceptions, and lost parcels through
process control, daily 5S site clearance, and workflow optimization
to ensure our performance level meet preferable level. 2)
Centralize operational performance tracking via routine scorecards,
detect problems, and drive root cause analysis and corrective
actions to ensure accountability and stability. 3) Implement
standardized processes, quality measures (e.g., Poka-Yoke, Gemba
walks), and audit frameworks to evaluate and improve service
quality. Design layout optimization and visual management systems
to enhance productivity and reduce errors. 4) Partner with
Maintenance, Safety, and Admin teams to ensure preventive
maintenance, regulatory compliance, and a safe working environment.
5) Foster a culture of target-driven execution,
self-accountability, and continuous improvement. Train staff on
SOPs, audit protocols, and problem-solving techniques while acting
as a 5S and quality champion across shifts and departments. Job




Requirement 1)Bachelor’s degree in Logistics, Industrial
Engineering, Operations Management, or related field; advanced
certification in Lean Six Sigma (Green/Black Belt) or Quality
Management is preferred. 2) Proficiency in 5S, Poka-Yoke, Gemba,
and audit tools (e.g., Checklists, Scorecards). Data analysis
skills for performance metrics using each data analysis tools :
Excel, SQL, or BI tools. 3) Experience in SOP documentation,
process mapping, and layout design for warehouse operations. 4) 3–5
years in logistics/distribution operations, with expertise in
sorting center workflows, reverse logistics, and compliance (e.g.,
ISO, safety regulations). 5) Strong leadership and cross-functional
collaboration to align each stakeholders (Maintenance, Safety,
Linehaul etc.). 6) Communication fluency in Spanish/English to
train and engage multilingual teams.

📌 Quality and Continuous Improvement-Sorting Center (Madrid)
🏢 Cainiao
📍 Madrid