11 ago
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Talent
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Barcelona
OverviewLos candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora.As an Account Manager for Sales Ads Agencies, you will be responsible for managing and growing a portfolio of media and creative agencies advertising on our Client's platform on behalf of their SMB clients. We are looking for a resilient, service-oriented professional who excels at building strong agency relationships and delivering tailored digital advertising solutions. Your focus will be on retaining and expanding existing agency partnerships, maximising their clients' investment and ensuring long-term satisfaction and revenue growth across their managed accounts. If you have a proven account management track record in an agency-facing environment, thrive in fast-paced settings, and can quickly earn trust at multiple levels of an organisation, this role is an excellent fit.Key ResponsibilitiesManage a portfolio of media and creative agency partners advertising on our Client's platform, serving as their primary point of contact and trusted advisorDevelop a deep understanding of each agency's business model, client portfolio, and media planning processes, providing tailored advertising strategies that drive measurable results for their end clientsDrive revenue growth by identifying upsell and cross-sell opportunities across the agency's managed accounts, leveraging full suite of ad solutionsConduct regular meetings with agency stakeholders, including planners, buyers, and account leads, to review campaign performance, present data-driven insights, and continuously optimise advertising strategiesAct as a product expert for agency partners, educating them on new ad formats, platform updates, and best practices to maximise results across their client baseWork with performance targets and KPIs,
consistently meeting or exceeding revenue and retention objectivesBuild and nurture long-term relationships with agency partners at multiple levels, ensuring high levels of satisfaction, loyalty, and continued investmentDeliver excellent customer service by addressing inquiries, resolving issues, and providing timely and effective solutionsMaintain accurate and up-to-date account information in Salesforce, including account activity, opportunities, and revenue forecastsAdapt quickly to evolving agency needs, platform updates, and shifting client prioritiesRequirementsC2 level of Dutch and C1 level of English (written and spoken)At least 18 months of proven experience in sales, account management, or an agency-facing role, with the ability to quickly build rapport and drive growth across multiple stakeholdersStrong capability in creating and presenting digital advertising strategies tailored to agency partners and their SMB client portfoliosBA/BS degree preferred, or demonstrated career progression showing strong functional expertiseExpert Account Management: Proven track record of retaining and growing agency partnerships, with strong consultative and influencing skills at multiple levels of an organisationAgency Knowledge: Solid understanding of agency structures, media buying and planning processes, and the relationship between agencies and their end clientsComprehensive Service Focus: Prior experience in complex customer service or account management, with a focus on issue resolution, client satisfaction, and process improvementResourceful Adaptation: Ability to quickly understand new business models, platform updates, and agency challenges,
adapting efficiently to evolving needsFamiliarity with digital advertising platforms (Pinterest Ads, Meta, Google Ads or similar) is a strong plusProficiency with Salesforce or other enterprise CRM systemsDesirable SkillsProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and qualityCollaboration: Working effectively with others, sharing ideas and resources to achieve common goalsCommunication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediumsEmotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actionsOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaborationCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insightsSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutionsEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identificationBenefitsFull-time (39 hours/week) hybrid position in BarcelonaReferral Program: Earn up to €2,000 for bringing friends, depending on the language/projectContinuous skill development and certifications. Specific sales trainingClear career growth opportunities supported by coaches and a motivating team environmentDiversity, Equity & InclusionTP is home to a general family with various backgrounds and lifestyles. xcskxlj We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.#J-18808-Ljbffr
📌 Dutch Speaking Account Manager - Sales Ads Agencies (Barcelona)
🏢 Talent
📍 Barcelona