A leading travel management platform in Barcelona is looking for an Escalations Case Manager to resolve complex customer cases. You will manage escalated complaints and ensure fair resolutions, requiring strong investigative skills and the ability to collaborate with various stakeholders. Idóneo candidates will have customer care experience in the travel industry and be adept in communication and decision-making. This is a full-time position with competitive benefits including equity ownership and generous vacation time.#J-18808-Ljbffr
📌 Escalations Case Manager — Resolve High-Impact Travel Cases (Barcelona)
🏢 Talent
📍 Barcelona
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