MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services . As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions.

This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools!

Languages Required:

- Excellent command of Turkish
- Professional level of another European language (Spanish / French / Italian / Dutch)
- Professional level of English

Main Responsibilities :

- Communicate with customers via chat, video, and co-browsing tools
- Understand customer needs and recommend the adecuado product through tailored solutions and expert advice
- Support customers with the initial setup and discovery of their new devices
- Identify opportunities for cross-selling and up-selling to maximize customer value
- Share responsibility for project KPIs through reporting and analysis
- Continuously develop your skills and contribute to training materials for the team

Core Skills :





- Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.)
- Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus)
- Comfortable with digital communication tools and video calls
- Ability to build trust and connect with customers in a clear, empathetic, and professional way
- Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays).

What's on Offer :

- Competitive Salary of EUR 25,000-30,000 OTE
- Fully remote position anywhere in Spain
- Full-time schedule
- Permanent contract
- Full training on the brands and devices you will support
- A dynamic startup-like atmosphere with the stability of an international corporation
- The chance to shape a new business area within the international MediaMarktSaturn family

Our Recruitment process :

- Step 1: Video Interview with our Recruiter to learn more about you
- Step 2: Video Interview with the Team Manager and Head of HR

📌 Technology Customer Service Specialist with Turkish (Full remote anywhere in Spain) (Vitoria-Gasteiz)
🏢 Talent
📍 Vitoria-Gasteiz