G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our collaboration within G+D.No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us?Job overview:The Profile Generation Manager is a technical job to ensure effective and efficient profile generation operations. The Profile Generation Manager also oversees all activities associated with profile generation capacity planning and management, fulfilling all customer demands and not breaching any of the agreements (internal or external).As the Profile Generation manager is responsible for cost, budget and planning of the profile generation operations,



it is expected a deep understanding and knowledge about service operations, a good understanding of project management, ITIL processes and service managements as well as service specific knowledge related to telecommunication and/or OEM solutions.Accountabilities:Effective and efficient profile generation operations, including task distribution, planning and prioritization in accordance with customer demands and budget.Implementation of profile generation strategy.Delivery based on committed service availability and SLA and OLA requirements for deployed services.Profile generation operations capacity planning, management and anticipation of needs with input from Profile generation engineers.Profile generation operations routines, including periodic controls to the team members and follow up meetings to review daily activities.Implementation of guidelines and work instructions provided by Tool chain management team.Close coordination with the Datacenter and Delivery teams in order to align on resource planning for the main activities.Provide technical feedback and solutions to other departments.Evaluate, improve and add applicable work instruction.Education and experience:University degree in Computer Sciences, IT or related technical/engineering field engineeringA minimum of 3 years successful service operations experience in the IT,



Technology and/or Security Information systems industryExperience from having management and/or operational leadership rolesExperienced in working with ticketing and monitoring systemsPreferably experience of managing similar departmentsPreferably Telecommunications industry experienceKnowledge and skilsFluent written and spoken EnglishAbility to work under pressureVery organized and quality consciousAnalytical thinking and problem-solving mentalitySolution-oriented mindsetBeing an excellent team playerDrive for self-learning and improvementAbility to adapt to changesAbility to follow given processes, procedures and work instructionsStrong verbal and written communications skills, listening and teamwork skills, and effective presentation skillsWhat’s Great About Working With UsCulture and diversity: Join a people-oriented environment with diverse nationalities, strong team spirit, and flat hierarchies where everyone speaks to everyone. We are an Equal Opportunity Employer and LGBT+ friendlyGlobal Collaboration: Work collaboratively with stakeholders around the globeCareer Development: Benefit from continuous training, coaching, and talent development programsSocial Benefits: flexible compensation (transport tickets, training, private insurance), etc.Own Canteen: Take a break with our breakfast and lunch service, choose from a wide range of menus, salad desk, and sandwich options, all at affordable prices!Work-Life Balance: Versátil working hours (M-Th 8.30 – 17.30 and Fri 8.30 – 15.30)Location: Sant Joan Despí. xcskxlj Easily accessible by public transportPrivacy NoticeThe personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available atData Privacy | G+D.

📌 Profile Generation Manager (Sant Joan Despí)
🏢 Talent
📍 Sant Joan Despí