HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands across accommodation, transport, activities, and payments through our network of 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients in 190 source markets. We are tech‑driven, customer‑centric, and powered by the strength of our people — Team HBX Group — who move fast, dream big and make the difference every day.
Our unique blend of technology + data + people, combined with our “general approach, local touch” mindset, is what truly sets us apart.
Job Summary
The Digital Client Success Specialist (DCS) serves as the primary point of contact between clients and Roiback. The role is responsible for driving revenue growth across a portfolio of hotel clients by optimizing their direct online sales channels and digital marketing strategies. The DCS acts as a trusted advisor, providing expertise on digital marketing trends, revenue optimization, competitiveness, and profitability while ensuring an exceptional level of customer service and client satisfaction.
Key Responsibilities
Partner with clients to define

📌 Direct Channel Specialist (Roiback) (Palma)
🏢 HBX Group
📍 Palma