Customer Experience Specialist – Dutch or Flemish Speaking
We are currently hiring Dutch and Flemish speaking Customer Experience Specialists to join a premium automotive brand project. This role is adecuado for candidates with customer service or sales experience, preferably within luxury or premium brands.
Open Positions
1. Customer Experience Specialist (Flemish-speaking)
Location: Remote from Spain
Headcount: 2
2. Customer Experience Specialist (Dutch-speaking)
Location: Barcelona (Remote possible if based in Barcelona after training)
Headcount: 2
⚠️ For the Dutch role, candidates must be located in Barcelona for the training period.
Key Responsibilities
Deliver exceptional customer experience support for a premium automotive brand.
Handle customer inquiries via phone, email, and digital channels.
Provide product information and assistance related to vehicles and services.
Resolve customer issues efficiently while maintaining high service quality standards.
Maintain accurate records of interactions in internal systems.
Work closely with internal teams to ensure customer satisfaction and loyalty.
Requirements
Native or fluent Dutch or Flemish (depending on the role).
Good level of English for internal communication.
Previous experience in customer service or sales.
Experience within luxury, premium, or automotive brands is highly preferred.
Strong communication and problem-solving skills.
Customer-focused mindset and attention to detail.
Working Conditions
Start Date: ASAP
Working Hours: 39 hours/week
Schedule: Monday – Friday, 09:00 – 18:00
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📌 Customer Experience Specialist – Dutch or Flemish Speaking - Madrid, Comunidad de Madrid, Spain
🏢 Talent
📍 Madrid