The Program Delivery Manager is a strategic leader responsible for overseeing end-to-end recruitment delivery across complex client portfolios. Based in Madrid, this role operates within a hybrid work model, requiring on-site presence three days per week and flexibility to visit client locations as needed. The position combines operational excellence, stakeholder engagement, and team leadership to ensure high-quality service, strong performance against SLAs and KPIs, and continuous improvement.

The manager leads recruitment teams, manages client relationships, and drives innovation in sourcing and delivery strategies, leveraging strong analytical capabilities and experience across the Spanish market in multiple industries. They are accountable for overall program health, profitability, and the development of scalable workforce solutions. Success in this role is measured through the achievement of client-specific KPIs and SLAs, year-over-year

📌 Program Delivery Manager (Madrid)
🏢 ManpowerGroup Talent Solutions
📍 Madrid