We’re democratizing growth by making coaching a foundational right for every employee, everywhere. Combining human coaching, behavioral science, and technology - including AIMY™, our AI coach - we empower global enterprises to unlock their full potential. Backed by $330M in funding and a network of 3,500+ coaches across 90+ countries, CoachHub is redefining how the world learns and leads through personal, measurable, and scalable development.
Joining us means stepping into a place where ownership is real, curiosity is fuel, and change is the norm. You'll work with teams who support each other, push boundaries, and take pride in building products that genuinely make a difference in people's lives. If you want your work to matter, not just as tasks but as impact felt by people every day, this is where you thrive.
Customer Success Manager (French speaking)
Location: Remote in Spain, the UK or Germany (hybrid option available in Berlin)
We're looking for a Customer Success Manager to join our Southern EMEA team. You'll own a portfolio of upper mid-market and enterprise clients, including general accounts with predominantly a French footprint, and you'll be their most important relationship at CoachHub.
This isn't a reactive support role. You'll be a strategic partner - guiding clients from onboarding through to long-term expansion, proving the business value of coaching at every step, and building the kind of trust that makes renewal conversations straightforward.
What You'll Do




Own the full client journey From onboarding through adoption and value realisation you hold the thread. You work closely with your sales partner to align on strategy and make sure every client milestone is met with intention - not improvisation.
Turn goals into tangible outcomes You build activation plans, define success metrics and develop coaching playbooks that connect what clients want to achieve with what CoachHub delivers. You make the value visible - in data, in stories, in results.
Be the voice of your clients internally You channel client feedback to Product, flag risks before they become problems and coordinate across internal teams to make sure your clients always experience CoachHub at its best. You don't wait for issues to escalation - you see them coming.
Lead strategic reviews that open doors You run Executive Business Reviews that go beyond reporting. You show ROI, surface growth opportunities and influence senior stakeholders — often turning a renewal conversation into an expansion one.
Educate, inspire and embed coaching Through workshops, webinars and one-on-one conversations, you help clients integrate coaching into their L&D; programmes, leadership initiatives and transformation agendas. You're not just selling a platform - you're helping build a coaching culture.
Contribute to a team that practices what it preaches. You share what's working, support your peers and bring your own growth mindset to everything you do. We coach others - we should be coachable too.
What You Bring
At least 3 years in a Customer Success or

📌 Customer Success Manager (French Speaking) (F/M/D)
🏢 CoachHub
📍 Madrid