**Job Description:** ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". An opportunity for a * Salesforce Administrator * (m/f) for CRM domain has arisen within *Airbus Helicopters (Albacete)**WHY JOIN US?* *LIFE IN ALBACETE: QUALITY & CONVENIENCE* - Forget long commutes. Albacete offers you the great advantage of a "15-minute city": safe, accessible, comfortable and perfectly connected. Enjoy a premium standard of living at a competitive cost, ensuring you have the perfect balance between your career and your personal life. *AIRBUS HELICOPTERS: GROW WITH US* - We offer more than a job;
we offer a community. Immerse yourself in a young, collaborative environment that feels like family. As a strategic Center of Excellence, we are a integral leader in helicopter production, offering you endless potential to grow alongside our major projects. *THE PROJECT: SHAPING THE FUTURE* - Welcome to the Digital Campus, a pioneering ecosystem dedicated to industrial digitalization and innovation. This is more than just a workplace;
it is a technological hub where we define the future of flight. Bring your ideas to a dynamic, modern ecosystem and help us build the next generation of aerospace solutions. ** DESCRIPTION ** The selected candidate will join the AH Information Management Directorate, to manage, drive and monitor the delivery of Digital projects, related to Airbus Helicopters Customer Relationship Management domain. Activities around Customer Relationship Management are today mainly driven by Marketing, Sales and Support departments. These business domains are composed of various teams that interact directly or indirectly with our customers and use various solutions that help building up customer relationships. In a context of high service usage,



you will be accountable for the stability, performance, and operability of our solutions. You will play a pivotal role between our internal teams, our managed service providers (MSPs), and our users to ensure service excellence. The CRM solutions portfolio consists in: * Our Salesforce platform, which includes: Sales Cloud, Marketing Cloud, Service Cloud and other tiers applications (PROS CPQ, Qualtrics...) * Our customer portal AirbusWorld: powered by Liferay portal solution, that exposes a set of services developed with the last industry standards * Our technical requests applications: a set of web and mobile based services developed specifically to answer to both Customers expectation and Security standards * a wide range of custom web-based applications that support various domains from marketing to support ** ROLE SUMMARY ** We are seeking a highly technical Salesforce Specialist to ensure the health, configuration, and technical evolution of our Salesforce platform. This role focuses on hands-on platform management, technical issue resolution, release management, and maintaining system integrity and security. ** YOUR CHALLENGES ** Salesforce Platform Configuration & Health * Maintain overall Salesforce platform configuration and ensure continuous system healthiness. * Execute and provide technical support for Salesforce Organization (Org) refreshes. * Manage and execute Salesforce Release Management action plans and Salesforce Audit action plans. * Monitor Salesforce licenses and manage license re-harvesting. * Update and manage configuration assets **Technical Change & Integration Management*** Create, review, and technically validate new platform changes and configurations. * Coordinate and support technical integrations across the platform. * Apply security-related updates, address identified security vulnerabilities, and manage service

📌 Airbus - Core Digital Campus -Salesforce Administrator (M/F) (M/F)
🏢 Airbus
📍 Albacete