⭐ Who we are

Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.

Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.

⭐ About the role

At Lodgify, we are hiring a Connectivity Specialist to join our team

We’re seeking a tech-savvy professional to become an expert in the Lodgify software. In this role, you will support customers through the setup and adoption of the product, ensuring they quickly realize value. Act as a trusted consultant, guide configuration, share best practices, and proactively address challenges while fostering long-term customer success and identifying opportunities for growth.

In addition, the Connectivity Specialist troubleshoots integration issues, investigates root causes, and resolves problems whenever possible,



escalating or sharing feedback with relevant teams when required. They may also support the wider customer service team with general requests.

⭐ How will you make an impact?:
- Provide expert guidance and advice to customers on OTA connection types and their features.
- Proactively troubleshoot and resolve technical issues related to platform integrations and connectivity.
- Take ownership of cases, guiding customers through the process to ensure resolution.
- Respond to requests via email, phone, chat, and screen-sharing sessions, ensuring timely and effective support.
- Deliver excellent customer service and maintain high levels of customer satisfaction.
- Build and maintain strong client relationships through clear, consultative communication.
- Collect, report, and escalate customer feedback to relevant teams, ensuring follow-up and continuous product improvement.

⭐ What makes you a great fit:
- Excellent English and French

📌 Connectivity Specialist (España)
🏢 Lodgify
📍 España