Are you fluent in Hungarian (C2) and German (C1+) and looking for a long-term opportunity in an international company where customer service goes far beyond answering calls?

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Our client is a well-established general industrial company with decades of experience and a strong international presence. They are looking for a Customer Service Specialist to join their collaborative team in Sant Cugat del Vallès (Barcelona).

This is a stable, long-term position where you'll work closely with Sales, Engineering, and other international departments, becoming a key contact for B2B customers across the Hungarian and German markets. If you're looking for a role where you can build lasting customer relationships, develop your expertise, and grow within an international organization, this could be the perfect next step for you.

Your responsibilities:

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- Manage and support a portfolio of B2B customers, ensuring an outstanding customer experience

- Process quotations, orders, and customer requests from start to finish

- Coordinate closely with Sales, Engineering, and Field Service teams to provide tailored customer solutions

- Handle customer inquiries and resolve issues in a professional and solution-oriented manner

- Manage complaints and maintain accurate documentation through CRM and SAP systems

- Follow up on quotations and open orders to ensure smooth communication and customer satisfaction

- Support commercial campaigns and sales initiatives

- Build and maintain long-term relationships with business customers while delivering high-quality service

What we're looking for:

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- German C1 or higher (mandatory)





- Minimum 3 years of professional experience in Customer Service

- Experience in a B2B environment is highly valued

- Completed commercial or technical education

- Strong communication, negotiation, and relationship-building skills

- Structured, proactive, and solution-oriented working style

- Experience with SAP, CRM, PLM, or similar systems

- Already based in Spain (ideally Barcelona or the surrounding area) and able to work from the office in Sant Cugat under a hybrid model

What's in for you:

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- €31,000 gross annual base salary

- Private health insurance (ADESLAS)

- Lunch allowance (Cobee)

- Modern office in Sant Cugat del Vallès, just 25 minutes from Barcelona city center by train

- Comprehensive onboarding and continuous professional training

- A stable, long-term position within a globally established company

- Excellent opportunities for professional development and internal career growth

- A collaborative international work environment where you'll work closely with Sales, Engineering, and Customer Success teams

About the Company:

Our client is a globally recognized leader in the industrial manufacturing sector, supplying innovative solutions to customers across a wide range of industries. With decades of experience, a strong international presence, and a commitment to quality and innovation, the company has built a reputation as a trusted partner for businesses around the world.

Joining this team means becoming part of an international organization that values collaboration, continuous learning, and long-term career development. Employees are empowered to take ownership of their work, contribute to meaningful projects, and grow within a supportive and people-focused environment.

Interested? xqbhyrx

Not the right fit for you? Feel free to share this opportunity with someone in your network who might be interested.

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📌 Hungarian and German SpeakingB Customer Support expert (San Cugat del Vallés)
🏢 Blu Selection Recruitment Agency
📍 San Cugat del Vallés