Senior Support Exec - Italian & French (Remote Europe) (Madrid)

Senior Support Exec - Italian & French (Remote Europe) (Madrid)

10 ago
|
RiverPark Ventures
|
Madrid

10 ago

RiverPark Ventures

Madrid

Nivoda is seeking a Senior Customer Support Executive to ensure a seamless journey for retailers across Europe from a remote setup. You will handle live chat, WhatsApp, and email, resolve logistics and order issues, and act as the voice of the customer internally.

You will onboard and train new joiners, coach colleagues, manage escalations, and collaborate with all departments to improve processes. Native or professional proficiency in English, Italian and French is required; Spanish is a nice

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📌 Senior Support Exec - Italian & French (Remote Europe) (Madrid)
🏢 RiverPark Ventures
📍 Madrid

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