An opportunity for an *IT Operations Specialist* has arisen within *Airbus Helicopters (Albacete, Spain) *
QUALITY & CONVENIENCE * - Forget long commutes. As a strategic Center of Excellence, we are a global leader in helicopter production, offering you endless potential to grow alongside our major projects.
*THE PROJECT: SHAPING THE FUTURE *- Welcome to the *Digital Campus* , a pioneering ecosystem dedicated to industrial digitalization and innovation. it is a technological hub where we define the future of flight.
Bring your ideas to a dynamic, modern ecosystem and help us build the next generation of aerospace solutions.
* You will join our *Digital Transverse Functions Solutions Team (EIIF)* whose objective is to build, develop and maintain new Digital solutions in different functional perimeters as HR, Corporate functions, Procurement, Quality & Programs.
You will be part of a multicultural team involved in the design, building and deployment of Digital solutions based on custom development or Saas solutions.
We are seeking a motivated Junior IT Operations Specialist to join our team and support UPH (Unified Planning for Helicopters) , a critical business solution built on top of the Planisware platform.
In this role, your primary focus will be ensuring the application's stability, monitoring system performance, and resolving technical incidents. As a Junior IT Operations Specialist, your mission will be :

- **Application Monitoring:* * Monitor the UPH solution's daily performance via Dynatrace tool, server health, and batch jobs to ensure maximum uptime.




- **Incident Management:* * Act as the first line of technical support (Level 1/2) to investigate, troubleshoot, and resolve application bugs, performance lags, or user-reported technical issues using ServiceNow.
- **Environment Maintenance:* * Assist in deploying application updates, patches, and configurations across testing and production environments.
- **Data & Database Support:* * Run SQL queries to investigate data inconsistencies, extract reports, and ensure data integrity within the application.
- **Collaboration:** Work closely with the infrastructure team, business analysts, and external software editors to escalate and resolve complex technical blockers.
- **Education*: Master's degree in Software Engineering.
- *Experience*: 0-2 years of experience in IT operations, application support, or system administration.
- *Basic understanding of *Linux/Windows server* environments,*

*- Good knowledge of *SQL* (ability to write queries, joins, and navigate databases)*
*- Bash, PowerShell, or Python) is a major plus*
*- Understanding of ITIL concepts (Incident, Problem, and Change Management).*
* **Curiosity and a strong desire to learn complex enterprise software architectures.*




*- Good communication skills to interact with both technical teams and business users.*
* Take a look at some of our social benefits:
- *Hybrid model of working* : we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster adaptable working arrangements to stimulate innovative thinking.

- *Collective transport service* subject to working calendar/home location.
- *Benefits * such as life insurance, health insurance, employee stock options, retirement plan, or study grants.
- *On-site facilities* (among others): free canteen, kindergarten, medical office.
- Possibility to collaborate in different social and *corporate social responsibility initiatives* .
- Take your career to a new level and apply online now! *

*Since this position is managed transnationally, please submit your documents (CV and/or cover letter) in English*
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
****Airbus Helicopters España, SA
*Permanent
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*Entry Level
*Digital
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
xbhjioe Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

📌 Airbus - #core digital campus it operations specialist (Albacete)
🏢 Airbus
📍 Albacete