DIGITAL CAMPUS - IAM IT Operation and Service Manager**
* An opportunity for an *IT Operation and Service Manager* has arisen within *
**QUALITY & CONVENIENCE* - *
* This modern urban center, known for its rich cultural heritage, and it is conveniently close to Madrid and the Mediterranean coast. *
* As a strategic Center of Excellence, we are a global leader in helicopter production, offering you endless potential to grow alongside our major projects. *
**THE PROJECT: SHAPING THE FUTURE -* Welcome to the *Digital Campus* , a pioneering ecosystem dedicated to industrial digitalization and innovation. it is a technological hub where we define the future of flight. *
* Bring your ideas to a dynamic, modern ecosystem and help us build the next generation of aerospace solutions. *
* We are looking for an IAM IT Operations and Service Manager to join the Identity and Access Management PSL (Product Service Line) in Albacete, Spain. IAM PSL is part of IM (Information Management), in the Infrastructures & Digital Platforms department.
Identity and Access Management (IAM) products enable our internal and external users to be properly identified, authenticated & authorized to access Airbus Helicopters and Airbus Group Applications.
The AH IAM PSL delivers and deploys the solution, products and services with an end-to-end accountability. Our Access IT products sustain Authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Encryption and digital certificates. And our Identity IT Products sustain User management (Provisionning/Deprovisionning, Privileged accounts, Recertification, ...) The IAM IT Products are mainly : PingIdentity products (PingFederate and PingID), F5 Big-IP and Microsoft PKI for Access.



Automation is running on Ansible; Cyber IAM is based on Oradad, PingCastle and Silvefort; Incident and Change management on Service NOW. The compliance dashboard uses Palantir Foundry.
The role of an Identity and Access Management IT operator is to work with IM Airbus Helicopters organization. Your job will be to act as Access IT Operation specialist and you will be the backup of the Access Products Managers when required.
The scope to be covered is the technical and functional management of the Products: F5, PingID & Pingfederate applications, PKI and password manager.
It will lead to the delivery of the following IM services:
Performs the ITIL based support processes that include incident, problem, change, configuration, and event management.
* Analyses error messages, diagnoses system failures and takes corrective action in order to ensure continuity of operations, escalating to other technical teams (L3) and vendors as needed.
* Technical Support & Operations Management
* Communicates improvement, updates and obsolescence management of products to the Customer Centers local IT.
* Master's degree level (or equivalent) in Information Technology, Cybersecurity, or a related field.
* 0 to 3 years of experience as an IT Operator or System&Network; Administrator. Ideally, experience in Identity and Access Management in an industrial context.
* Knowledge of the ITIL framework (ServiceNow experience is a plus).




* Basic understanding of networking and application delivery (F5 BIG-IP concepts: VIPs, Pools, SNAT, SSL/TLS certificate management, and traffic analysis ).
* Knowledge of scripting and automation languages (PowerShell, Python, Bash, or Ansible) and familiarity with Java syntax for OGNL expressions)
* Fluent English, French is a plus.
* Take a look at some of our social benefits: *
* **Hybrid model of working* : we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. *
* **Collective transport service* subject to working calendar/home location. *
* **Benefits* such as life insurance, health insurance, employee stock options, retirement plan, or study grants. *
* **On-site facilities* (among others): free canteen, kindergarten, medical office. *
* * Possibility to collaborate in different social and *corporate social responsibility initiatives* . *
* * Take your career to a new level and apply online now! **
**Since this position is managed transnationally, please submit your documents (CV and/or cover letter) in English.**
Airbus Helicopters España, SA
*Permanent
-------
*Entry Level
*Digital
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
xbhjioe Wherever possible, we foster versátil working arrangements to stimulate innovative thinking.

📌 Airbus - #digital campus - iam it operation and service manager (Ciudad Real)
🏢 Airbus
📍 Ciudad Real