Are you an experienced mechanic with a passion for diagnostics?
If you have experience working in automotive workshops, enjoy investigating complex vehicle faults, and would like to continue developing your technical expertise in a remote and international environment, this opportunity could be for you.
You will provide technical support to automotive workshops, listening to their queries, analysing the available information, and guiding fellow mechanics towards the best technical solution.
Who are we?
At Bosch Service Solutions, our main objective is to guarantee the best solutions and services to our customers, something we do in more than 30 languages around the world. That is why we are a leading provider of process outsourcing services, always using technology as the foundation of everything we do.
Furthermore, at Bosch we are committed to a diverse and inclusive work environment, where all people are valued and respected.
What are we looking for?
We are looking for mechanics with experience in diagnostics and troubleshooting complex vehicle faults, who enjoy sharing their knowledge and helping other automotive professionals find technical solutions.
Essential Requirements
Minimum of 5 years of experience in a passenger car workshop.
Experience in diagnostics and troubleshooting complex vehicle faults.
Ability to interpret electrical diagrams and technical documentation.
Strong communication skills to explain technical procedures clearly and effectively.
Minimum B2 level of English to participate in meetings, training sessions, and internal communications.
Swedish language proficiency at C2, bilingual, or equivalent level.
Nice to Have
Previous experience in technical support or remote assistance.
Vocational training in Automotive Technology, Electromechanics, or a related field.
Knowledge of hybrid and electric vehicles (EV/HEV).
Experience using an oscilloscope for advanced diagnostics.




Experience in CAN network diagnostics and automotive electronic systems.
What will your mission be?
You will join our Technical Hotline team, providing specialised technical support to automotive workshops in the Swedish market.
Your main objective will be to help other professionals identify, diagnose, and resolve complex mechanical, electrical, and electronic faults.
What will your day-to-day look like?
Answer technical queries from workshops via phone and email.
Analyse mechanical faults and support other automotive professionals in finding the right solution.
Interpret wiring diagrams, technical documentation, and repair procedures.
Consult technical databases, service bulletins, and specialised documentation to provide the best possible solution.
Provide technical support for hybrid and electric vehicles.
Collaborate with international teams in technical meetings and training sessions.
Follow up on cases until they are fully resolved.
What do we offer?
Permanent contract from day one.
Full-time position (39 hours per week).
Comprehensive onboarding and support during your integration period.
Continuous technical training.
Stable Monday-to-Friday schedule.
International and multicultural environment.
Versátil Working Model
100% remote for candidates residing outside the Madrid region.
Hybrid working model with 2 days per week onsite at our Alcobendas office and 3 days working remotely for candidates based in the Madrid region.
Our Selection Process
1. Talent Acquisition Interview
We want to get to know you, learn more about your experience, and validate the key requirements for the position.
2. Technical Interview
We will assess your knowledge of diagnostics, electromechanics, electrical systems, hybrid and electric vehicles, as well as your analytical and problem-solving capabilities.
3. Final Interview
Conversation with the Hiring Manager.
Ready to take the next step in your career?

📌 Technical Support Mechanic (Hotline) | Swedish Market | Remote/Hybrid (Alcobendas)
🏢 BOSCH SERVICE SOLUTIONS
📍 Alcobendas