Senior Conversation UX Designer, Alexa for Shopping
Job ID: 10475410 | Amazon UK Services Ltd.

The Alexa for Shopping design team is seeking a Senior Conversation Experience Designer to help us invent features for Amazon’s personalised, agentic AI assistant. Our new experience brings together the best of Rufus and Alexa+ to deliver a more personal, helpful shopping experience across a wide range of surfaces and devices—from the Amazon Shopping app and website to Echo Show, where customers can now browse and shop the full Amazon store using voice, touch, or both.

To thrive in this role, you must be a pioneer with an inventor's spirit—someone with a strong command of language (both inputs and outputs) who is passionate about technology and innovation. You can work at pace, handle several projects, and quickly interpret brand and customer requirements to translate them into appropriate voice and tone. You know how to present ideas professionally through a strategic and creative lens. You must be comfortable working with project briefs and managing stakeholder inputs,



functional requirements, and timelines. You have a solid understanding of conversation design fundamentals combined with a deep understanding of how to collaborate with UX designers, researchers, product management, engineering, data science, and operational teams as you go from early‑stage product concepts to launches of new features and experiences.

Key job responsibilities

Develop high-level customer experience strategy for both the near and long term

Design conversational frameworks and conversational flows, partnering with UX Designers on accompanying GUI components

Work with Science and Editorial teams to help train the LLM to generate content that matches the intention of the designs

Present design work to the user experience team, product team, engineering team, leaders, and partner organisations for review and feedback

Collaborate with other design team members on experiences, frameworks,

📌 Senior Conversation UX Designer, Alexa for Shopping (Murcia)
🏢 Amazon
📍 Murcia