Job Description

Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.
Experience the power of a game-changing career

Are you looking forwhat’snext?We’rea general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Ifyou’relooking to grow and be inspired, as a Field Service Engineer in Barcelona (hybrid), you will be part of our team ofgame-changerswho are powering the brands of the future in tech.

What you will do in this role

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- Deliver on-site service via work orders: install, commission,maintain, and repair customer equipment

- Provide remote technical support and manage complex escalations, including L1 analysis and advanced troubleshooting

- Handle multiple escalations in parallel, meeting SLA targets and minimizing upward escalation

- Document service activities, produce technical reports, and train customers on operation and basic maintenance

- Ensure compliance with safety and quality standards

- Communicate service delivery in English (additionallanguages a plus)

- Demonstrate flexibility to travel extensively across Spain, Portugal, and France for field work (expenses covered),



as well as to any other European country as required by business needs.

Concentrix is a great match if youhave:

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- A native or proficient level in English. xqbhyrx Spanish would be a big plus!

- A valid driving license

- Ability to read and interpret electrical diagrams; solid knowledge of electrical and electronic systems

- Strong hands-on technical skills with high attention to detail and an engineering mindset

- Ability to analyze complex machine behavior, understand subsystem interactions, and develop advanced troubleshooting solutions

- Experience supporting installations, site preparation, and complex systems (mechanical, electrical, water)

- Proven background in field service, maintenance, or technical support within electromechanical or industrial environments

- Strong troubleshooting, problem-solving, and remote diagnostics skills, with high productivity and low re-escalation rates

- Solid business and operational awareness, including KPI understanding, responsible parts usage, and work order optimization

- Ability to propose process improvements, workflow enhancements, and efficiency gains

- Strong customer-facing and communication skills, able to manage critical situations through full resolutionbil>

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📌 Field Service Engineer (English - speaking) On-site + Traveling (Bellprat)
🏢 Concentrix
📍 Bellprat