Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
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What You'll Do:
- Manage Clients Travel needs – Knowledge of Amadeus is a must
· Experience in managing sponsorships requirements is a plus.
· Work very closely with Congress partners in order to satisfy client requirements such as Congress inscriptions.
· Manage individual requests such as Group Meals, Travel or Accommodation requirements
• Act as the first point of contact for client queries
• Manage day to day project activities
• Manage and prioritize responses of event mailbox on a daily basis
• Collating data and building excel reporting templates
• Produce, review, monitor and action event related documentation, ensuring that appropriate records are maintained correctly
• Drafting and editing of delegate communications, including invitations and joining instructions
• Ensuring the customer experience is a success, delivery of the event is seamless and exceeds the client’s expectations
• Demonstrate the ability to manage multiple projects, stakeholders and deadlines in a calm and composed manner
• Be able to multitask and prioritize to manage all client and internal expectations in a fast-paced environment
• Collaborate effectively with the other teams members dedicated to other specific tasks
• Participate in post-event debriefs (both internal and client) employing a critical eye and ensuring continuous improvement and sharing best practice across all involved
• Manage the post event administrative process, when required.
• Ensure an excellent level of customer service and to anticipate client requirements
Location
Madrid, Spain
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Versátil benefits are tailored to each country and start the day you do. These inc
📌 Meeting Planner (Madrid)
🏢 Amex
📍 Madrid