Job Description

Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for French-speaking professionals to join their IT Support team in vibrant Malaga

Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You’ll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.

About the company
Our client is a global fashion group operating multiple retail brands and tech hubs, including one in Malaga. With more than 300 IT professionals across Europe, they focus on agility, collaboration, and staying at the forefront of innovative technologies to support their global retail operations.

What will you do?

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Provide remote IT support to retail store systems and applications

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Ensure proper documentation following ITIL guidelines

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Guide users toward self-service solutions and provide technical advice

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Act as an advocate for user needs within the IT department

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Continuously improve the global IT Service Desk

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Troubleshoot incidents and fulfill service requests

Candidate profile

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Experience with POS systems is a plus

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Basic skills in troubleshooting hardware/software

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Understanding of network concepts

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Strong communication and interpersonal skills

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Analytical mindset and proactive approach to problem-solving

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Comfortable with versátil scheduling, including occasional weekends

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Fluent in French and English

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Affinity for IT and technical solutions

Employer offers
- Looking for candidates that are locally based in Malaga

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Private health insurance after 6 months

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25 vacation days + 10 national holidays

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€120 voucher to spend on brand clothing

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Seasonal employee discounts of over 50%

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Office cantina with 70% employer subsidy

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Social events and team-building activities

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Possibility to work 2 days/week from home

About Malaga
Live and work

📌 French-Speaking Junior IT-Support to Malaga (Madrid)
🏢 Worldwiders
📍 Madrid