Fashion Support Consultant (Barcelona)

Fashion Support Consultant (Barcelona)

10 ago
|
Concentrix
|
Barcelona

10 ago

Concentrix

Barcelona

Job Title:
Fashion Support Consultant (Dutch-speaking) - Remote - GS02
Job Description
Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Fashion Support Consultant you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.





As a Fashion Support Consultant on our team, you will:
- Take incoming customer and from boutiques and shops calls and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:
- Have a proficient or bilingual level of Dutch, and advanced level of English
- Have minimum of 1-year relevant experience in fashion retail or retail
- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)
- Are Customer D

📌 Fashion Support Consultant (Barcelona)
🏢 Concentrix
📍 Barcelona

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