Junior IT Support Specialist (Barcelona)

Junior IT Support Specialist (Barcelona)

10 ago
|
Bizaway
|
Barcelona

10 ago

Bizaway

Barcelona

About BizAway

Here at BizAway, we Deliver the Future of Travel. ?
We are a solid international company with strong ambitions and great expertise. With a focus on sustainability ?, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. ?
We know that success comes from People and deserves to be recognized.?Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture.
If you like challenges and would love to be part of one of the fastest-growing B2B scale-up then BizAway is the company you have been looking for. ?

We are looking for

We are looking for a proactive Junior IT Support Specialist to join our IT & Security team in Barcelona.

This is an early-career position for someone who already has some practical IT support experience and is ready to take responsibility for routine tickets, employee requests, devices, user accounts and workplace technology.





You will initially work with guidance from more experienced team members, gradually becoming independent across BizAway’s main IT support processes. You should be comfortable investigating common technical issues, communicating with users and asking for support when a problem requires escalation.

The position requires regular on-site presence at our Barcelona office and availability to travel when needed. Travel may include Vigo and other locations in Spain, as well as Italy, Albania and other countries where BizAway operates or requires IT support.

Your role in BizAway
- Provide first-level and basic second-level support for hardware, software, identity, SaaS and connectivity issues.
- Manage assigned support tickets from initial diagnosis through resolution or escalation.
- Support employee onboarding, access changes and offboarding according to internal procedures.
- Help administer users, grou

📌 Junior IT Support Specialist (Barcelona)
🏢 Bizaway
📍 Barcelona

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